Apprentice Store Manager

Summary

Are you an experienced team leader or supervisor in retail, hospitality or another customer focussed industry? Are you looking to progress further into a management role? If yes, then this might be the opportunity for you.

Annual wage: £29,897.68 a year
Minimum wage rates (opens in new tab)
Training course: Retail manager (level 4)
Hours: Shifts varying which will include weekends.
45 hours a week
Possible start date: Wednesday 20 November
Duration: 1 year 7 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

What does the training involve?

Initial training period working alongside an experienced shop manager and developing your practical skills in retail management
A period of running your shop with high support from your Area Manager
Approximately 3-6 months into your training, you will take on full responsibility for our Wednesfield shop while you will continue to develop your management skills, with the support of your area manager
Working towards a Level 4 Retail Manager apprenticeship qualification with Inspiro Learning, our approved training provider
Completion of an independent end point assessment at the end of your training

In return for your hard work and commitment, you will receive:

A starting salary of £29,897.68 (which will increase to £32,332.28 after 6 months)
A retail manager level 4 apprenticeship standard qualification
Paid time to complete your apprenticeship coursework
Great training and support
30 days holiday each year
15% staff discount to use in any of our shops
Free life assurance
Workplace pension

As an Apprentice Store Manager you will:

Be fully accountable for your shop and responsible for ensuring that customers are looked after and shop routines are completed to maintain a safe, clean and tidy shop
Motivate and guide your team to be as successful and efficient as possible
Lead by example and get stuck in with the day to day tasks involved in running one of our busy shops
Control key costs including payroll, shrinkage and waste
Meet standards in relation to customer service, cash handling, health & safety, stock management, merchandising and presentation
Take responsibility for recruitment, training and development of your team

Where you’ll work

367 Lichfield Road

Wolverhampton

WV11 3HD

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

INSPIRO LEARNING LIMITED

Your training course

Retail manager (level 4)

Equal to higher national certificate (HNC)

Course contents

Customer: Manage the customer experience, including remotely e.g. on- line, through ensuring the team deliver to customers a positive experience that benchmarks favourably to its main competitors and meets customer service objectives

Business: Lead the team to achieve and exceed business objectives through forward planning, analysis and evaluation of own business area. Use sales and customer data to make sound and effective decisions which improve business performance

Financial: Manage the overall performance of the team to achieve financial targets taking into account the retail calendar year. Analyse reports to identify and determine key actions and recommendations. Produce and report on financial plans as required by the business, and identify and implement opportunities to increase profit and reduce waste

Leadership: Provide clear direction and leadership to the team, giving open and honest feedback. Apply and adapt own leadership style to different retail situations and people to achieve the desired outcome

Marketing: Communicate marketing objectives to team members and drive results. Analyse and evaluate the impact of marketing activities e.g. sales and customer feedback, and report the outcomes to senior management with relevant recommendations

Communication: Establish clear communication objectives, lead communications in a style and manner that is relevant to the target audience and achieves an effective result for the business

Sales and Promotion: Manage the team to achieve sales targets through regular monitoring of performance against results, identifying high and low performance products / services and taking timely action to find and implement appropriate solutions

Product and Service: Analyse and interpret product / service sales information and use it to make recommendations for future planning e.g. of staff and resources, ideas for new initiatives. Research and demonstrate new products / services or initiatives to the team

Brand Reputation: Ensure the team carry out activities in line with business and brand values that actively market the business, support competitiveness and help meet business objectives. Identify possible risks to brand reputation and take action to prevent or minimise their impact

Merchandise: Ensure effective merchandising set up, monitoring and maintenance in own area of business. Measure the impact of merchandising on sales and report the outcome to colleagues and senior managers, providing recommendations for improvements, and implementing changes within own remit

Stock: Monitor the stock management system to minimise the cost of damage to stock and the loss of stock to the business. Ensure audit compliance and react quickly to results to maintain business standards and stock requirements

Developing self: Work with team members to maximise their potential and achieve organisation’s objectives. Implement effective and accurate training on products, services and legislation governing sales, such as age restricted products, trading standards and weights and measures

Team performance: Recruit the right people into the right job, monitor team performance and recognise excellence, effectively manage performance that is below standard

Legal and Governance: Manage and continuously review adherence to legislation and regulations / policies for due diligence; handle audits and regulatory authorities such as the Environmental Health Officer appropriately

Diversity: Implement business policy on diversity, ensuring team are aware of and know how to work effectively with colleagues customers and other stakeholders from wide range of backgrounds and cultures

Technology: Ensure technology is sourced, located, available, maintained and secured in line with business needs; oversee the use of technology in line with business policy, identify and make recommendations for improvement

Your training plan

Level 4 Retail Manager Apprenticeship Standard:

Apprenticeship standards are aimed at developing skills within the Apprentice’s chosen career route, each standard has set knowledge, skills and behaviours required to be successful within the job role
This will include the completion of functional skills in maths and English
Once the apprentice has completed a minimum of 12 months training and the employer and Inspiro's Regional Trainer confirm they have met all the requirements of the standard they will be put through to end point assessment
The end point assessment is independent from the training and includes a variety of assessment methods which test the skills and knowledge of the apprentice to ensure they are fully competent in their role
Each Apprentice will be supported throughout the apprenticeship by a structured programme of teaching, e-learning, face to face training and workplace mentoring; this will encourage and help them to meet the requirements of the new standards and will prepare them for the end of point assessment

Requirements

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Problem solving skills
Team working

Other requirements

This vacancy may close early if sufficient applications are received. Please ensure you apply early to avoid disappointment. Opening hours • Monday to Friday = 8am - 9pm • Saturday = 8am – 8pm • Sunday = 10am to 4pm • Earliest shift start = 6:30am • Latest shift finish = 9:30pm • Stocktake finish time = 11:30pm

About this company

Farmfoods is a family business with ambition. We pride ourselves on offering our customers great value, quality products from clean and tidy shops with the friendliest team in retail. We aim to offer sensational value to customers on a great range of everyday family-oriented goods. We back up our sensational value with a focus on delivering an ‘old fashioned’, genuine and friendly customer experience. Our shop teams are essential. They serve thousands of customers each week and have the reputation of Farmfoods in their hands. To our customers, they are Farmfoods.

After this apprenticeship

This is an 19-month training programme and upon successful completion you will be made a permanent employee
There are many opportunities for a career at Farmfoods
We always look to promote our team members internally, and many people in management and central services positions at Farmfoods started their careers in our shops
This could be the start of a rewarding and long-term career for you

Ask a question

The contact for this apprenticeship is:

INSPIRO LEARNING LIMITED

Sanna Davies

sanna.davies@inspirolearning.co.uk

01165040447

The reference code for this apprenticeship is VAC1000283808.

Apply now

Closes in 9 days (Sunday 10 November)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

Company’s application instructions

Once applied your details will go through an initial screening process to ascertain suitability. If suitable you will be called by an Apprenticeship Recruitment Advisor to discuss the vacancy further and to check your eligibility for an apprenticeship. Following on from that, your application will be discussed with the hiring manager with a view to arranging an interview and work trial.

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