Apprentice Parts Retailer - Inchcape Toyota - Warrington
INCHCAPE RETAIL LIMITED
Cheshire, WA1 3LR
Closes on Tuesday 31 December
Posted on 23 October 2024
Contents
Summary
An Apprentice Parts Retailer co-ordinates parts sale to ensure that customers are always able to have the parts they require when they need them. You will use the company’s computer system to log stock movements and produce orders, liaise with colleagues and deal with enquiries from both trade and retail customers.
- Annual wage
- £13,312 a year
- Training course
- Retailer (level 2)
- Hours
-
Monday - Friday, 8.00am - 6.00pm.
Saturdays may be needed on a rota basis.
40 hours a week
- Possible start date
-
Sunday 5 January
- Duration
-
1 year 3 months
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
If you enjoy working with people, like the idea of working hard to meet customer’s needs, enjoy working with computers and communication systems, then this is an exciting opportunity for you.
The Apprentice Parts Retailer coordinates all parts sales to ensure that customers and Technicians are always able to have the parts they require when they need them.
This involves:
- Using the company’s sophisticated computer system to log stock movements and produce orders
- Liaising with colleagues and customers
- Developing selling skills to improve parts sales performance and dealing with enquiries from both trade and retail customers
Where you’ll work
425 Manchester Road
Paddington
Warrington
Cheshire
WA1 3LR
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
PROVQ LIMITED
Your training course
Retailer (level 2)
Equal to GCSE
Course contents
- Communicate with customers to meet their requirements and encourage customer loyalty and repeat business.
- Serve customers in line with brand standards, legislation, business procedures and the values of the business.
- Provide a retail service that balances the customers’ needs with additional linked products and services.
- Use face to face or online sales techniques such as product and price comparisons to support or influence the customer in their purchasing decisions.
- Promote seasonal or local offers through in-store or online promotions.
- Identify situations that may damage business reputation in line with company policy and escalate as required.
- Maintain good merchandising to meet the needs of the business whilst ensuring safety.
- Maintain stock levels and storage conditions such as correct temperature, lighting, ventilation, packaging to meet customer demand and minimise stock loss.
- Use technology and applications to support sales and service ensuring that maintenance issues are reported.
- Support team and colleague development through buddying and/or coaching.
- Comply with regulations and legislation relevant to their role and business.
- Contribute to continuous improvement activities which focus on improving sustainability within the business.
- Handle complaints within remit or escalate as appropriate.
- Support sales across a range of promotional events throughout the calendar year.
- Communicate with customers to meet their requirements and encourage customer loyalty and repeat business.
- Serve customers in line with brand standards, legislation, business procedures and the values of the business.
- Provide a retail service that balances the customers’ needs with additional linked products and services.
- Use face to face or online sales techniques such as product and price comparisons to support or influence the customer in their purchasing decisions.
- Promote seasonal or local offers through in-store or online promotions.
- Identify situations that may damage business reputation in line with company policy and escalate as required.
- Maintain good merchandising to meet the needs of the business whilst ensuring safety.
- Maintain stock levels and storage conditions such as correct temperature, lighting, ventilation, packaging to meet customer demand and minimise stock loss.
- Use technology and applications to support sales and service ensuring that maintenance issues are reported.
- Support team and colleague development through buddying and/or coaching.
- Comply with regulations and legislation relevant to their role and business.
- Contribute to continuous improvement activities which focus on improving sustainability within the business.
- Handle complaints within remit or escalate as appropriate.
- Support sales across a range of promotional events throughout the calendar year.
Your training plan
If you are successful, you will be awarded:
- Level 2 Retailer Apprenticeship Standard qualification
- Functional Skills maths & English (if required)
Please Note:
- Off the job training is on a residential basis with 3 residential blocks and fortnightly online training
- All travel and accommodation costs are covered by the employer
Requirements
Desirable qualifications
GCSE or equivalent in:
- English & Maths (grade C/4 or above)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Number skills
- Analytical skills
- Logical
- Team working
- Initiative
- Non judgemental
- Patience
Other requirements
If you find people interesting; enjoy working with computers and related systems and enjoy a fast paced, constantly challenging environment, you’ll love this job. This is a sales and marketing role. It requires focus and an ability to work very well with people from a variety of backgrounds. You may be expected to work Saturdays on a rota basis
About this company
As part of Group 1, Inchcape Toyota offer state-of-the-art centres, designed to offer new and existing Toyota owners the opportunity to experience our amazing vehicles. Each member of the Toyota team is knowledgeable, friendly and highly trained, so you'll always get a warm welcome.
After this apprenticeship
- A competent Parts Retailer has many transferable skills.
- Once qualified you will have access to further development opportunities within the company
Ask a question
The contact for this apprenticeship is:
PROVQ LIMITED
The Recruitment Team
recruitment@provq.com
01743 762044
The reference code for this apprenticeship is VAC1000283799.
Apply now
Closes on Tuesday 31 December
When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.
After signing in, you’ll apply for this apprenticeship on the company's website.
Company’s application instructions
Simply visit https://apprenticeshipfinder.co.uk/toyota/ and click apply. Complete the registration form and assessments in full and to the best of your ability.