Student-Athlete Support Administration Apprentice

INTERNATIONAL SPORTING SOLUTIONS LIMITED

Southend-On-Sea, SS1 1AU

Closes in 7 days (Friday 8 November at 11:59pm)

Posted on 24 October 2024

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Summary

This is a fast paced position that has an importance on strong written and verbal communication. You will assist our clients at every stage of the journey, from their initial enquiry through to their eventual departure from their home country, to the U.K.

Annual wage
£13,702 a year

Minimum wage rates (opens in new tab)

Pay range may be increased for the right candidate.

Training course
Business administrator (level 3)
Hours
Monday - Friday, 9.00am - 5.00pm (1 Paid hour for lunch)

35 hours a week

Possible start date

Monday 11 November

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

In order to successfully assist the service, our future apprentice will:

  • Respond to initial enquires
  • Respond to e-mails

Collect the required information from all potential clients. This will involve communication via:

  • E-mail
  • WhatsApp
  • Social media
  • Update records on our CRM (SalesForce)
  • Perform Follow-Up messages / check-ins with clients

Where you’ll work

15 Weston Chambers, Weston Road

Southend-On-Sea

SS1 1AU

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

SOUTH ESSEX COLLEGE OF FURTHER AND HIGHER EDUCATION

Your training course

Business administrator (level 3)

Equal to A level

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

    • Your training plan

    • Level 3 Business Administrator Apprenticeship Standard
    • You will be work based with Assessor visits 

    Requirements

    Essential qualifications

    GCSE or equivalent in:

    • Maths and English (grade C/4 or above or equivalent)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • IT skills
    • Attention to detail
    • Strong written communication

    Other requirements

    Our business is centred on sport and this apprenticeship will be based at our office location.

    About this company

    International Sporting Solutions Limited has several brands that offer a range of services that combine the interests of sport and education. Across our various brands, our main service sees us helping international applicants to identify suitable university placements that align with their personal academic and sporting goals. Our team work hard to provide each applicant with an excellent, personalised service.

    http://www.sporting-solutions.com (opens in new tab)

    After this apprenticeship

    • We would like our future apprentice to develop into a full-time position
    • The last apprentice that we hired is now a full-time employee and has been with us for 3 years

    Ask a question

    The contact for this apprenticeship is:

    SOUTH ESSEX COLLEGE OF FURTHER AND HIGHER EDUCATION

    Diane Ridgley

    diane.ridgley@southessex.ac.uk

    07776256967

    The reference code for this apprenticeship is VAC1000283691.

    Apply now

    Closes in 7 days (Friday 8 November at 11:59pm)

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.