Apprentice IT Support Technician
CLAYTON GLASS LIMITED
Sutton-In-Ashfield, NG17 2HU
Closes in 30 days (Monday 25 November at 11:59pm)
Posted on 22 October 2024
Contents
Summary
We are seeking an enthusiastic and motivated Apprentice IT Support Technician to join our growing IT team. This apprenticeship program offers an excellent opportunity for someone looking to start their career in IT support, gaining relevant and valuable experience in a dynamic work environment.
- Annual wage
- £22,308 a year
- Training course
- Information communications technician (level 3)
- Hours
-
Monday to Friday, 09:00 to 17:00.
37 hours a week
- Possible start date
-
Monday 2 December
- Duration
-
1 year 6 months
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
- Managing relationship between users and managed service provider
- Provide additional support to end-users via phone, email, and in-person
- Set up and configure computer systems, peripherals, and software
- Perform basic network troubleshooting and maintenance tasks
- Maintain accurate records of IT issues and resolutions
- Participate in ongoing training and professional development activities
- Assist with inventory management of IT equipment and supplies
- Contribute to the development and maintenance of IT documentation
Where you’ll work
Nunn Brook Road
Huthwaite
Sutton-In-Ashfield
NG17 2HU
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
WEST NOTTINGHAMSHIRE COLLEGE
Your training course
Information communications technician (level 3)
Equal to A level
Course contents
Your training plan
- You will work with expert assessors to develop new knowledge, skills and behaviours within the profession
- You will experience a blended learning model
- This programme is delivered via a day release delivery model which means that one day per week, your attendance is required at our Derby Road, Mansfield campus (NG18). This attendance is required during term time only
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- I.T (grade 4)
- Maths (grade 4)
Desirable qualifications
Other in:
- Driving (grade Pass)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Problem solving skills
- Analytical skills
- Logical
- Team working
- Initiative
- Non judgemental
- Patience
Other requirements
On occasions you may need to support your colleagues in person at different locations, therefore a driving license is essential.
About this company
Over the past decade, Clayton Glass has grown into one of the largest independent glass manufacturers in the UK. The business is privately owned and has a number of discreet operations, each with its own specialism. The combined group boasts turnover of £40M, and a workforce of over 400. Each year, we process around 25,000 tonnes of glass, equivalent to 2.5 million individual IGUs. This is enough to glaze well over 100,000 standard UK houses!
After this apprenticeship
- For the right candidate there may be the opportunity to progress on to full time employment alongside ongoing training to ensure your sector based skills remain relevant
Ask a question
The contact for this apprenticeship is:
WEST NOTTINGHAMSHIRE COLLEGE
Leoni
apprenticeships@wnc.ac.uk
01623 900469
The reference code for this apprenticeship is VAC1000283547.
Apply now
Closes in 30 days (Monday 25 November at 11:59pm)
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