Apprentice Administrator/Marketing Assistant

Summary

We have a fantastic opportunity to join the team at Cervello Financial Planning. This is a varied role which will include admin tasks, as well as social media/marketing. You will have ongoing support and training to develop within the role.

Annual wage: £9,984 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday 9am-5pm (1 hour for lunch) Tuesday -Thursday 9am-4pm(1 hour for lunch) Friday 9am-2pm
30 hours a week
Possible start date: Sunday 1 December
Duration: 1 year 3 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Responsibilities;

Managing social media pages by posting updates and responding to comments and messages

Communicating with clients, and external agencies & providers

Creating and delivering presentations

Submitting ideas for marketing programmes designed to enhance and grow the company’s brand

Writing and editing press & website content

Attending industry/company events and gathering and collating feedback

Acting as a point of contact for clients and providers via email, over the phone or in person

Welcoming visitors to the office, organising parking clearance and showing them to meetings. Booking meeting rooms for colleagues and arranging meeting schedules

Organising filing systems and updating office databases (intelligent office, one scans, client files)

Ordering new office equipment, such as stationery, printer refills or refreshments

Scheduling meetings for the adviser with clients or other professionals

Responding to questions and requests for information from clients, providers and other professionals

Where you’ll work

Cumberland House

24-28 Baxter Avenue

Southend on Sea

Essex

SS2 6HZ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

THELIGHTBULB LTD

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

You will achieve the Level 3 Business Administration Apprenticeship Standard.

There are workshops that you will need to attend via Teams.

You will have a mentor for one to one teaching and learning.

In-house training will be given to support specifics of the role.

Requirements

Essential qualifications

GCSE or equivalent in:

English (grade 4/C)
Maths (grade 4/C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Analytical skills
Logical
Team working
Creative
Initiative

About this company

Directly authorised, Chartered financial planners supporting our clients to achieve their goals for the future and guiding them to make a holistic plan for their future finances.

After this apprenticeship

There will be opportunities for ongoing career progression and development upon completion of the apprenticeship for the right candidate.

Ask a question

The contact for this apprenticeship is:

THELIGHTBULB LTD

Andrea Gregory

andrea@thelightbulb.net

+447764969337

The reference code for this apprenticeship is VAC1000283498.

Apply now

Closes in 29 days (Saturday 30 November at 11:59pm)

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