Reception/ Administrator Apprentice
Liversedge Health Centre
LIVERSEDGE, WF15 6DF
Closes in 12 days (Monday 11 November at 11:59pm)
Posted on 24 October 2024
Contents
Summary
To provide an efficient and effective reception and administration service, to support the doctors, patients, and fellow team members of the practice. The post-holder will be expected to work as part of a team and on their own initiative, whilst working towards a L3 business admin qualification.
- Annual wage
- £9,984 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday 6 hours per day. Rota basis to be confirmed upon offer of employment. The surgery is open between the hours of 08.00am and 18.30pm.
Total hours per week: 30 hours a week
30 hours a week
- Possible start date
-
Monday 2 December
- Duration
-
1 year 3 months
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
Duties will consist of:
- Providing a reception service to patients, dealing with enquiries, and sometimes supporting difficult and distressed patients
- Ensuring messages are communicated to relevant personnel in a timely, accurate and efficient way
- Taking repeat prescription requests and other documentation over the counter, using the correct forms and following procedures
- Providing an effective and efficient reception service using the practices clinical computer system, making appointments, marking patients’ arrivals etc.
- Deal sensitively with complaints from service users in accordance with the Practice’s policies and procedures
- To be responsible for incoming mail from patients and hospital providers received over the counter
- Undertaking wide ranging administrative duties including registering patients, photocopying, scanning, producing prescriptions, sorting post, filing etc
- Maintaining absolute confidentiality at all times and being aware of practice policies
- This list is not exhaustive, and you will be expected to perform different tasks as necessitated by the Management Team which are relevant to your role within the company to meet the overall business needs
- The role will evolve as time and duties progress
Where you’ll work
VALLEY ROAD
LIVERSEDGE
WF15 6DF
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
C.M.S. VOCATIONAL TRAINING LIMITED
Your training course
Business administrator (level 3)
Equal to A level
Course contents
Your training plan
As a Business Administration Apprentice, you will complete the following qualifications as part of your Apprenticeship:
- Level 3 Business Administrator Standard Apprenticeship
- Level 2 Functional Skills maths and English if not already achieved
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times.
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions. All evidence will be logged to your electronic portfolio.
Requirements
Essential qualifications
GCSE or equivalent in:
- English (grade C/4)
- Maths (grade C/4)
Desirable qualifications
GCSE or equivalent in:
- IT (grade C/4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Team working
- Initiative
- Patience
- Good attendance record
- Self Motivated
- Adaptable
- Caring
About this company
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
After this apprenticeship
Great prospects for progression to a full-time position for the right candidate.
Ask a question
The contact for this apprenticeship is:
C.M.S. VOCATIONAL TRAINING LIMITED
Mandy Hodson
mandy@cmsvoc.co.uk
01924 614523
The reference code for this apprenticeship is VAC1000283494.
Apply now
Closes in 12 days (Monday 11 November at 11:59pm)
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