Apprentice Operations Assistant

Summary

Join Beyond Co. for a dynamic apprenticeship that offers unparalleled flexibility and growth. We provide the perfect platform for you to develop personally and professionally, giving you the freedom to shape your career path. Gain hands-on experience, build valuable skills, and thrive in a supportive environment tailored to your ambitions.

Annual wage: £13,500 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday 9am to 5pm.
40 hours a week
Possible start date: Monday 11 November
Duration: 1 year 9 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Provide general administrative support to ensure smooth daily operations, including managing schedules, coordinating meetings, and handling correspondence
Work alongside the Content, Design, Development, and Management teams to ensure seamless coordination and execution of projects, meeting deadlines and maintaining a high standard of quality
Assist with maintaining and updating project documentation, our CRM, reports, and databases to support efficient workflow
Assist in drafting and scheduling social media posts, emails, and other marketing communications, supporting the team’s digital marketing efforts

Where you’ll work

1 High Street

Southend-On-Sea

SS1 1JE

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

SOUTH ESSEX COLLEGE OF FURTHER AND HIGHER EDUCATION

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Full Business Administration Level 3

You will not attend college as all training will be delivered in the workplace via Assessor visits.

Requirements

Essential qualifications

GCSE in:

Maths and English (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Problem solving skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental

Other requirements

You will need the ability to travel to Southend-on-Sea five days a week, as the role is wholly in-office.

About this company

We’re a team of creatives excited about unique ideas and helping everyone from solopreneurs through to SMEs to create amazing identities since 2015. We’re always here to help, day or night, and once you join us, you’re a part of the Beyond Co. family for life. Trust in our team is a major part of what sets us apart: as long as you get the job done, we’re open to the individual’s needs. As a business, we offer a fresh approach on over 20 tailor-made digital solutions through three core areas: web, creative and marketing.

https://beyond-co.com/ (opens in new tab)

After this apprenticeship

Possible full-time employment and an excellent promotion structure on successful completion of the apprenticeship.

Ask a question

The contact for this apprenticeship is:

SOUTH ESSEX COLLEGE OF FURTHER AND HIGHER EDUCATION

Diane Ridgley

diane.ridgley@southessex.ac.uk

07855701273

The reference code for this apprenticeship is VAC1000283112.

Apply now

Closes in 5 days (Wednesday 6 November at 11:59pm)

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