HR and Recruitment Apprentice

PARAGON TRAFFIC MANAGMENT LTD

SCUNTHORPE, DN15 6UH

Closes in 21 days (Friday 22 November at 11:59pm)

Posted on 21 October 2024


Summary

To support the HR Manager with the daily administration of the Human Resources department and support with the recruitment and onboarding.

Annual wage
£13,312 a year

Minimum wage rates (opens in new tab)

Training course
HR support (level 3)
Hours
Monday - Friday 8.30am - 5.00pm

40 hours a week

Possible start date

Monday 2 December

Duration

1 year 3 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Maintain and update employee records and HR databases:

  • Assist the HR Manager with updating policies and procedures as required
  • Provide general administrative support to the HR Manager
  • Assist with employee relations and provide support in resolving HR-related issues with the guidance from the HR Manager
  • Assist in the recruitment process, including posting job advertisements, screening resumes, and scheduling interviews
  • Support the onboarding process for new hires, ensuring all necessary documentation is completed and filed
  • Assist in the preparation and distribution of HR-related documents, such as employment contracts and policies
  • Assist with the checking of operative timesheets
  • Assist with pay queries when required
  • Update the CRM system with updating holiday requests and compiling quarterly holiday reports
  • Support the Operations Team by reviewing and assisting with probationary reviews
  • Assist the HR Manager with reviewing upcoming training requirements and support with organising training

*This list is not an exhaustive list and you will be required to complete any reasonable task that is requested from you by your Line Manager.

Where you’ll work

FIRST FLOOR FLAT

BRIT HOUSE

HIGH STREET EAST

SCUNTHORPE

DN15 6UH

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

MCARTHUR DEAN TRAINING LIMITED

Your training course

HR support (level 3)

Equal to A level

Course contents
  • Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
  • Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
  • Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
  • Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
  • Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
  • Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
  • Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.
  • Your training plan

    • Human Resource Support Level 3 apprenticeship standard
    • Level 2 Functional Skills in maths and English (if required)
    • End-Point Assessment (EPA)
    • One to one Tutor Assessor support in the workplace

    Requirements

    Desirable qualifications

    GCSE in:

    • English and Maths (grade GCSE - grades 4/C)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • IT skills
    • Attention to detail
    • Organisation skills
    • Customer care skills
    • Problem solving skills
    • Administrative skills
    • Logical
    • Team working
    • Initiative
    • Non judgemental
    • Patience
    • confidential

    About this company

    Established in 2015, Paragon Traffic Management Limited have quickly become a key strategic partner to their clients throughout the United Kingdom. Paragon provide a client-centric traffic management service with strong sector experience and have seen the team grow to over 60 members of staff, 2 depots and head offices in North Lincolnshire.

    After this apprenticeship

    Excellent future prospects with the possibility of progressing onto a higher level apprenticeship for the right candidate.

    Ask a question

    The contact for this apprenticeship is:

    MCARTHUR DEAN TRAINING LIMITED

    Julie Curtis

    julie@mcarthurdean.co.uk

    01482 210093

    The reference code for this apprenticeship is VAC1000283021.

    Apply now

    Closes in 21 days (Friday 22 November at 11:59pm)

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.