Business Administrator Apprenticeship

Summary

Exciting Opportunity! We are hiring a Business Administrator Apprentice! EP Tax is looking for a versatile individual to provide essential support in Business Admin and Reception duties. You’ll become an integral part of our team, learning the ins and outs of our accountancy firm. This is your chance to grow and develop with us - Apply now!

Annual wage: £9,984 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday, 08.30 - 17.00 (flexi). Hours to be confirmed.
30 hours a week
Possible start date: Wednesday 1 January
Duration: 1 year 4 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

The apprentice will play a key role in ensuring the office operates efficiently.

Main responsibilities include:

Updating client information on our database and managing IT systems.
Reception tasks such as welcoming visitors and managing inquiries.
Handling phone calls and arranging meetings.
Managing incoming and outgoing post, ordering office supplies, and maintaining stock levels.
Organising and archiving files and work materials.
Data Entry

You will also provide general support to management as needed.

Comprehensive training will be provided to ensure you can confidently perform all duties.

Where you’ll work

2D-2E Fitz Gilbert Court

Castledown Business Park

Ludgershall

Andover

SP11 9FA

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

THE APPRENTICE ACADEMY LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Team working

About this company

EP Tax is a local provider of accountancy, tax, payroll & bookkeeping services. We provide a local, affordable and friendly service, tailored to clients.

http://www.eptax.co.uk (opens in new tab)

Company benefits

Free parking Casual dress days 5.6 weeks holiday pay (pro-rata)

After this apprenticeship

If the apprentice excels in their duties, there may be an opportunity to expand the role upon completion of the apprenticeship.

Ask a question

The contact for this apprenticeship is:

EP Tax

Tiffany Da Silva

tiffany@eptax.co.uk

The reference code for this apprenticeship is VAC1000282901.

Apply now

Closes in 30 days (Sunday 1 December at 11:59pm)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

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