Apprentice Payroll Assistant

Summary

Are you looking to kickstart your finance career working in payroll for a business that cares about it’s employees progression? Do you possess a flair for mathematics and keen eye for detail? LivePay, a payroll services business based in Mansfield Nottinghamshire Derby is looking for a payroll apprentice to join their growing team!

Annual wage

£13,000 a year

Minimum wage rates (opens in new tab)

£13,000 - £14,000

Training course

Payroll administrator (level 3)

Hours

Monday - Friday 9am - 5pm

35 hours a week

Possible start date

Monday 9 December

Duration

1 year 3 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

The vacancy is for an apprentice payroll assistant who will be part of our bureau team. We have three main parts to the business, projects, support and bureau.

The payroll administrator role is the main entry point to the business where experience is built with the eventual possibility progressing within the bureau team or graduating into one of the other more specialist teams.

The bureau team is responsible for the day to day processing of payrolls.

Most of our payrolls collect data through an internet portal and this is then checked and processed.

Some customers provide data on spreadsheets and a few by other means and it all needs to be entered into the system so that tax/ National Insurance etc. can be calculated, payslips produced and payments to employees made.

Reporting to the bureau manager, the candidate will be increasingly involved in all aspects of the payroll processing, including entering data, liaising with customers and problem solving.

Where you’ll work

SOVEREIGN HOUSE

LOWER OAKHAM WAY

OAKHAM BUSINESS PARK

MANSFIELD

NG18 5BY

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

EMA TRAINING LIMITED

Your training course

Payroll administrator (level 3)

Equal to A level

Course contents

gather, analyse and process payroll data and information
resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses
deal with complaints, following processes and escalating complex situations
meet client or customer needs in line with service level agreements
provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking
adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands
select appropriate media for communication etc recognising the advantages and risks related to each method
escalate concerns relating to deadlines in a timely manner, suggesting solutions
use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality
Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services
develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role
use computerised payroll software and spreadsheet packages such as MS Excel
use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)
gather, analyse and process payroll data and information
resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses
deal with complaints, following processes and escalating complex situations
meet client or customer needs in line with service level agreements
provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking
adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands
select appropriate media for communication etc recognising the advantages and risks related to each method
escalate concerns relating to deadlines in a timely manner, suggesting solutions
use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality
Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services
develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role
use computerised payroll software and spreadsheet packages such as MS Excel
use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)

Your training plan

The Payroll Administrator standard is delivered in two elements; the CIPP (Chartered Institute of Payroll Professionals) knowledge units and work-based projects designed by the provider, to meet employer needs.

The knowledge units outlined below are delivered via the CIPP online learning platform:

National Insurance
PAYE
Statutory Sick Pay (SSP)
Statutory Parental Leave
Statutory Deductions

You will complete a knowledge check at the end of each unit, which will test your skills.The projects issued by the provider are as follows:

Business and Customer Awareness
Payroll (Core)
Payroll (Pensions for payroll)
Payroll (Technical)
Regulation and Compliance
Systems and Processes

The last three months of the qualification will entail completing the following as part of the EndPoint Assessment:

Multiple-Choice
Role Simulation
Professional Discussion

Requirements

Essential qualifications

GCSE in:

Maths & English (grade 4/C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Analytical skills
Logical
Team working

Other requirements

• FREE Onsite car parking • Small close-knit team with a fantastic working environment • A business with a proven track record of evolving individuals and supporting apprentices • A business which provides external payroll support in the form of a business coach and mentor

About this company

With over 40 years of experience within the payroll services sector and a very diverse client base, LivePay are the perfect company to manage your business payroll. Having been given the award of ‘Outsource Provider of the Year’ two years running, we pride ourselves on the personal service we deliver to all our clients. We are very enthusiastic to continue to work with new businesses, providing them with the high standard of services and dedication that is expected of LivePay. Your personal payroll service team are on hand to support your business from Monday to Friday, 8:30am until 5:00pm. Not only do we provide a tried, tested and trusted service, but we also offer great support to our clients, answering any questions that they may have in a quick and professional manner. Call our sales team today for more information about our payroll services or to discuss how we can have a positive impact on your business. We can provide you with a no obligation quote and you have the opportunity to book a demo to see our system in action.

https://www.livepay.co.uk/ (opens in new tab)

After this apprenticeship

The opportunity to progress into a full-time payroll role upon completion of the apprenticeship
The potential to progress onto a degree in payroll and/or finance upon completion of level 3

Ask a question

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