Business Administrator Apprentice

Summary

Ronti Care solutions provides supports for clients in the communities and we are looking for a Level 3 Business Admin apprentice outstanding candidate to join our ever growing team to deliver extraordinary care services to clients and manage. The apprentice will work towards a Level 3 Business Admin qualification during this apprenticeship.

Annual wage: £12,000 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Friday, 10.00am - 3.00pm
25 hours a week
Possible start date: Monday 2 December
Duration: 1 year 9 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Liaise with service users, families, care staff, and other professionals to ensure an efficient service provision
Ensure all staff and clients files are compliant and up to date
First point of telephone call
Ordering stationeries and taking office stock and spreadsheet
Update care planner system

Where you’ll work

28 THE OLD COURT HOUSE

GRAYS

ESSEX

RM17 5DD

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

ESSEX COUNTY COUNCIL

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator Level 3 Apprenticeship Standard

Requirements

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Customer care skills
Presentation skills
Initiative
Non judgemental
Patience
Wanting to learn more
Adaptable
Reliable

Other requirements

Our office is based at the old court House on Orsett road RM17 5DD

About this company

Based in Thurrock Essex, Ronti Care Solutions provides essential home support services to Adults who need support to manage their day to day, from young adults to older people. Our honest, reliable, and friendly team always strive to provide the highest quality service to all. We understand that all our clients’ needs are unique, and we tailor our services to fulfil each and every requirement. When you choose us, we will pull out all the stops to support you.

https://www.ronticaresolutions.co.uk/ (opens in new tab)

After this apprenticeship

May lead to permanent position once the apprenticeship has successfully been completed with the opportunity to progress

Ask a question

The contact for this apprenticeship is:

ESSEX COUNTY COUNCIL

Leon Black

Leon.Black@essex.gov.uk

The reference code for this apprenticeship is VAC1000282780.

Apply now

Closes in 8 days (Friday 29 November at 11:59pm)

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