Business Administrator Apprenticeship

Summary

Join our dynamic team at Country Properties Hatfield as a Business Administrator Apprentice! You'll gain hands-on experience in a fast-paced estate agency, supporting property management, client services, and office administration. If you're eager to learn, grow, and develop valuable skills, this is the perfect opportunity to kickstart your career!

Annual wage

£9,984 to £17,846.40 a year

Minimum wage rates (opens in new tab)

Performance Bonues Available

Training course

Business administrator (level 3)

Hours

Monday - Friday, 9.00am - 3.00pm. Saturday, 10.00am - 4.00pm (day off in lieu if work Saturday).

30 hours a week

Possible start date

Wednesday 1 January

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Assist with general office administration, including answering phone calls, managing emails, and scheduling appointments.
Support the property management team by updating client records, preparing property listings, and processing tenancy documents
Help manage social media accounts by creating and scheduling posts, responding to inquiries, and promoting properties and services online
Get involved in marketing campaigns and property promotions, contributing creative ideas to attract new clients and boost our brand presence
Work closely with senior staff on special projects, providing administrative support for business development initiatives and team meetings

Where you’ll work

7 THE BROADWAY

HATFIELD

AL9 5BG

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

THE APPRENTICE ACADEMY LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

The apprentice's training will primarily take place on-site at our Country Properties Hatfield office, allowing you to learn in a real-world business environment.
In addition, there will be structured training sessions delivered by our partnered training provider online

Requirements

Essential qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Desirable qualifications

GCSE in:

ICT (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Customer care skills
Administrative skills
Logical
Team working
Creative
Initiative

Other requirements

Role may involve a variety of tasks that require adaptability and a willingness to learn. While most duties are office-based, there may be occasional site visits to properties for inspections or viewings. Additionally, effective time management and prioritization skills are essential, as you will be balancing multiple tasks and deadlines.

About this company

Country Properties is a leading estate and letting agent in Old Hatfield, committed to delivering exceptional service in property sales, rentals, and management. Our expert team prioritizes client satisfaction, fostering a friendly and supportive work environment that encourages professional growth and development. We are dedicated to building strong relationships within our community, making us the go-to choice for all property-related needs in Hatfield.

https://www.country-properties.co.uk/contact/branches/hatfield/ (opens in new tab)

Company benefits

On Site Parking Opportunities for career progression within the company upon successful completion of the apprenticeship. Regular team social events and networking opportunities. Access to industry-specific training and development programs.

After this apprenticeship

Property Management Assistant: Specialising in property management, assisting in tenant relations and property maintenance coordination
Office Administrator: Taking on more responsibilities in managing office tasks and supporting senior staff
Marketing Assistant: Transitioning into a marketing role within the property sector, assisting with promotional campaigns and social media management
Further qualifications: Pursuing additional certifications or qualifications in business administration or property management to enhance career prospects.

Ask a question

The contact for this apprenticeship is:

COUNTRY PROPERTIES (HATFIELD) LTD

Moby Rahman

moby.rahman@country-properties.co.uk

The reference code for this apprenticeship is VAC1000282486.

Apply now

Closes on Monday 16 December

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