Sales Executive Apprentice

Summary

Join our dynamic team as a Sales Executive Apprentice, where you'll play a key role in generating appointments for our expert advisers. Gain valuable experience, receive hands-on training, and build a rewarding career in sales. If you're ambitious, motivated, and eager to learn, this could be the role for you.

Annual wage

£11,648 a year

Minimum wage rates (opens in new tab)

£11,648 basic with uncapped commission and excellent earning potential.

Training course

Sales executive (level 4)

Hours

Monday to Friday, 9.00am - 5.00pm (some flexibility available).

35 hours a week

Possible start date

Thursday 14 November

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

As a Sales Executive Apprentice, you will play a key role in driving business growth and enhancing customer relationships. Your responsibilities will include:

Prospecting new business opportunities through various channels, including cold calling, email outreach, and social media engagement
Reaching out to our existing client base for customer care calls, ensuring satisfaction and identifying cross-selling or upselling opportunities
Building and maintaining strong relationships with prospective and existing clients to promote long-term business growth
Business development activities to expand our network and generate new leads within target markets
Attending networking events to establish connections and increase visibility of the business in relevant circles
Collaborating with advisers to schedule appointments and support their lead generation efforts

Where you’ll work

St. Peters Gate

Charles Street

Sunderland

SR6 0AN

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

CITY OF SUNDERLAND COLLEGE

Your training course

Sales executive (level 4)

Equal to higher national certificate (HNC)

Course contents

Sales planning and preparation: Set effective targets using sales forecasts. Prioritise customers and activities to grow account value and maximise return-on-investment in line with your organisation’s strategy. Formulate or refine customer plans and objectives. Create efficient territory plans where appropriate.

Customer engagement: Effectively communicate and interpret customer information exchanged through written, verbal and non-verbal communication. Develop a customer engagement style that effectively opens sales conversations, builds rapport, enhances customer relationships, and adapts to different customer’s social preferences.

Customer needs analysis: Be highly skilled at effective questioning and active listening techniques to understand the customer’s needs, guide the sales conversation appropriately, create mutual understanding, and build trust and affinity with customers.

Propose and present solutions: Develop sales proposals and deliver them using a presentation style and technique appropriate for your customer. Present relevant products and/or services, explain features and their advantages, and clearly articulate the value and benefit of the solution for the specific customer. Use and adapt a range of techniques to draw-out and overcome common sales objections.

Negotiate: Research the customer’s likely desired outcomes and negotiating stance. Develop responses to likely objections. Identify your own organisation’s needs, such as minimum price and acceptable terms. Negotiate or trade variables effectively.

Closing Sales: Be attuned to verbal and non-verbal buying-signals andmove to close at an appropriate point in sales conversations. Develop ethical techniques to close sales and confirm customers’ purchase agreement.

Gathering Intelligence: Collect, analyse and interpret market intelligence and share it appropriately and effectively within your organisation.

Time Management: Use and adapt appropriate tools and techniques to prioritise and manage your time effectively.

Collaboration and team work: Contribute effectively within a team environment. Work collaboratively with both internal and external stakeholders. Manage communications with the cross-functional team in relation to the effective delivery of your sales, such as finance and service delivery. Support continual business improvement by sharing best practice with sales team colleagues and assist the marketing team to develop new marketing collateral.

Customer experience management: Deliver a positive customer experience. Manage customer enquiries and issues effectively. Take proactive action to prevent and minimise customer concerns and complaints. Handle all customer interactions professionally to the customer’s satisfaction.

Digital skills: Effectively use digital tools to conduct research and target customers in line with the overall sales strategy. Able to deliver presentations and meetings using digital communication. Complete accurate records and process sales in accordance with your organisation’s policies, procedures and digital CRM systems.

Your training plan

Studying towards the Level 4 Sales Executive qualification.
One day per week to be dedicated towards training, all to be undertaken in the office.

Requirements

Essential qualifications

GCSE in:

English (grade 9-4 or A*-C)
Maths (grade 9-4 or A*-C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Initiative
Patience

Other requirements

Own transport desirable as candidate could be expected to travel to client site and networking events.

About this company

Protecting you and your family if you can’t work, our advisors remove the headache of insurance with simple, clear advice. We pride ourselves on our friendly approach to insurance, and every service we offer comes with a smile. From critical illness and life insurance to income protection, private medical and home insurance, our service is comprehensive, to say the least.

https://affinityadvice.co.uk (opens in new tab)

After this apprenticeship

Upon successful completion of the apprenticeship there would be the possibility to train as a financial adviser within the team.

Ask a question

The contact for this apprenticeship is: