Business Administration Level 3 apprenticeship

Summary

Working in a small busy office you will cover everything from fetching milk to booking hotels, arranging ferry crossings, booking MOT's or services, taking meeting minutes, organising uniforms & PPE, as well as the everyday orders to type, deliveries to accept & parcels to send, which can involve import / export documentation & port clearances.

Annual wage: £9,984 to £17,846.40 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Alternate weeks of 08:00 - 16:00 or 09:00 - 17:00 Monday to Thursday Fridays 08:00 - 16:00
30 hours a week
Possible start date: Monday 6 January
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Ordering parts for Engineers - online & by email
Accepting deliveries & sending small parcels
Issue / Order PPE & Uniforms & keep stocks refreshed
Keep Health & Safety portal training records current
Book hotels
Arranging ferry crossings & flights
Keep up to date with Van MOT's / servicing etc.

Where you’ll work

UNIT A17

KENYON COURT

WALTER LEIGH WAY

MOSS INDUSTRIAL ESTATE

WN7 3PT

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

THE APPRENTICE ACADEMY LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

L3 Business administrator Apprenticeship Standard

Requirements

Essential qualifications

GCSE in:

English & Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience
Physical fitness
Looking for a team player

Other requirements

If successful you might also wish to consider training in: Health and Safety, First Aid, PAT Testing, Mental Health, Once your apprenticeship is over the company will consider any relatable training you might wish to take.

About this company

We are a small engineering company working throughout the UK & Europe. We install conveyors, palletisers, de-palletisers, inspection systems etc for the food and beverage industry.

http://www.integratedcontrols.co.uk (opens in new tab)

After this apprenticeship

This apprenticeship will result in a full time position with a progressive forward thinking company. Further qualifications could be available should you wish to continue your studies.

Ask a question

The contact for this apprenticeship is:

INTEGRATED CONTROL SOLUTIONS LTD

Kathy Leonard

kathy.leonard@integratedcontrols.co.uk

The reference code for this apprenticeship is VAC1000282147.

Apply now

Closes in 29 days (Saturday 30 November at 11:59pm)

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