Apprenticeship in a E Commerce Company; Business Administration with Digital Marketing, Leicester

Summary

A fantastic opportunity to kick start a career in Business Administration in a E commerce company dealing with ORDER ADIM. Oadby, Leicester. Online sales (eBay/amazon/Etsy/websites). NEOTRIMS.com & JANEOBRITISHAPPAREL.com (check them out). Good IT Skills required and be Social Media Savvy; you will learn new skills using specialist Software

Annual wage: £13,312 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Our working days are 9.30am to 6.00pm, Monday to Friday. 30-mins lunch break. We sometimes work Saturday morning, but this is done with prior warning.
40 hours a week
Possible start date: Sunday 5 January
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Your duties will include (but will not be limited to):

IT related order administration support and must possess good communication skills
Stock and product administration
Deal with order problems and customer enquiries - Good IT skills are an advantage. We use a software called LINNWORKS to manage all our online orders
Well organised, you will also work daily in dispatch area to help pack orders and manage the orders (scanning and administration using Linkwork’s, more important is you understand the products and problems associated with them as they arise)
Social Media Postings and Promoting

Where you’ll work

PETER PAL HOUSE

HIGH STREET

OADBY

LE2 5DE

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

E-CAREERS EDUCATION LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

You will get NVQ Level 3 in Business Administration Qualifications by the end of the apprenticeship with option to doing another higher apprenticeship if you wish
The full apprenticeship will be Inhouse at the workplace. Our premises are in Oadby, Leicester. You will fully be supported by the employer for day-to-day learning about the job, but simultaneously supported by a approved Training provider
The Training provider is Government approved and follow a strict approved training for the apprenticeship type; it will take place inhouse 100% via online, over team's meetings and with personal visits by a dedicated person appointed to you. 20% of the week will be spent on Training via the provider and you will be given this time at work to complete these tasks etc to submit for evaluation online. The rest 80% of the work is part of daily tasks and learning new skills
Functional skills in maths and English (if required)

Requirements

Desirable qualifications

GCSE or equivalent in:

Maths , English (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Logical
Team working
Creative
Initiative
Patience
Social Media Savvy

Other requirements

Work is a Variety of desk job and working in the dispatch area to manage orders, both Areas have computer consoles. You will help in packing orders to actually feel and understand the products to help you in overall understanding about the product. Learning the Software called LINNWORKS is core of your training; it manages our entire online business from start to finish, every task and action is integrated in this software.

About this company

MORE ABOUT US: We are a e commerce company selling fashion and textiles to B2C and B2B. We sell on Amazon, eBay, Etsy and Our own websites. (It’s vital you look these up under our two brands and do research which should reflect on your application) neotrims.com (textiles and trims for crafts) and janeobritishappare.com (men's business and casual shirts) But look these brands up on eBay / Amazon / Etsy also. We also use a e commerce software called Linnworks; please review this and reflect yoir understanding of this in your application. We are a company of 30 years standing, family owned, and have evolved from manufacturing only for B2B to where we are today. We sell globally across on international channels on ebay and amazon

http://www.neotrims.com (opens in new tab)

After this apprenticeship

After the apprenticeship we hope to take on the person on a permanent basis in our organisation, on a specific job role having gained invaluable experience over the 12/18 months
This job role will depend on where the strengths of the induvial lie, Complete Order management for example
Further courses are possible to attain a higher qualification whilst working us also if the individual wants to progress

Ask a question

The contact for this apprenticeship is:

THE NEO KNITTING & TRIMS CO LTD

Paresh Raja

paresh@neotrims.com

01162714923

The reference code for this apprenticeship is VAC1000282128.

Apply now

Closes on Monday 30 December

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