Business Administrator Apprentice

Summary

This is a great opportunity to work in a friendly Doctor’s Surgery and to assist with the smooth running of the admin team. You'll become an important part of the Team and be able to work in all parts of it. This presents a brilliant, on the job training opportunity across the Primary Care environment. Apply now!

Annual wage

£17,550 a year

Minimum wage rates (opens in new tab)

£9.00 per hour – rising to £9.50 per hour upon satisfactory progress, performance and attendance for the first six months, with further review on the 1st April 2024 £9.50 per hour = £18,575.94 per annum.

Training course

Business administrator (level 3)

Hours

Monday - Friday, 8.30am - 5.00pm

37 hours a week

Possible start date

Wednesday 20 November

Duration

1 year 3 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Responsibilities will vary but may include:

Admin
Scanning and filing paperwork
Responding to emails
Coding & filing electronic data (eg, results)
Setting recall dates on the IT system
Recall for long-term condition and annual reviews
Assisting with flu and COVID clinic data
Registration of new patients
Deduction of records
Assist management when required
Reception
Be able to cover all reception positions as necessary
Accept specimens and ensure they are correctly labelled
To have a thorough knowledge of all reception and practice procedures
To work in accordance with written protocols
Handle incoming requests for appointments and home visits
Arrange hospital and other transport as requested
When requested telephone for emergency and non-emergency ambulances

Full training will be given in order to complete the above duties to the best of your ability. Gratton Surgery and Boom Training will provide ongoing support and guidance throughout the apprenticeship.

Where you’ll work

SUTTON SCOTNEY

WINCHESTER

HAMPSHIRE

SO21 3LE

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

BOOM TRAINING LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administrator Apprenticeship Standard, which includes:

Modules covering Skills, Knowledge, and Behaviours in Business
You'll have a personal tutor to guide you through your training
You will attend 1:1 sessions with your tutor every 2/3 weeks
End-Point Assessment (online)
Group classes with other learners
Functional Skills Level 2 in maths & English if required
Business Administrator Certificate from IFATE and City & Guilds
Training will be completed within the office working hours
Meetings with the assessor coach will take place on a fortnightly basis

More information here:

https://boomtrainingltd.co.uk/courses/apprenticeships

Requirements

Essential qualifications

GCSE in:

English (grade 4/C or above)
Maths (grade 4/C or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

IT skills
Attention to detail
Administrative skills
Team working
Eager to learn
Accuracy

About this company

We are a rural GP practice serving 7000 patients covering a large geographical area. We have 4 GP partners, supporting registrars and retainer GP’s, ANP’s, practice nurses and health care assistants forming the clinical team. This team is supported by an admin and reception team who work together to deliver quality services to our patients.

http://Grattonsurgery.nhs.uk (opens in new tab)

After this apprenticeship

If the apprentice proves to be successful during the apprenticeship, their role will be extended beyond the apprenticeship contract if there is a position available
The current rate is around £11 per hour. Staff with more skills would be remunerated accordingly

Ask a question

The contact for this apprenticeship is:

BOOM TRAINING LIMITED

Amy Gould

amy@boomtrainingltd.co.uk

02380004210

The reference code for this apprenticeship is VAC1000281976.

Apply now

Closes in 13 days (Thursday 14 November at 11:59pm)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

Cookies on Find an apprenticeship

Contents