Business Administrator Apprentice

Summary

An exciting position for a Business Administration Apprentice role in a school office. This will be a front facing role working within the reception, taking telephone calls, updating systems, following GDPR. Working within a warm and welcoming environment, a true sense of community as a school and across the Trust.

Annual wage: £10,816 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Friday, school hours
32 hours a week
Possible start date: Monday 25 November
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Provide administrative support e.g. photocopying, filing, emailing, completion of routine forms, mail, and shredding
Update manual and computerised records/manage information systems
Undertake reception duties, and act as the first point of contact in response to telephone and face-to-face enquiries and sign-in visitors
Arrange orderly and secure storage of supplies
General basic administration tasks to support the day-to-day running of the school

Where you’ll work

Thornden Wood Primary School

Greenhill Road West

Herne Bay

Kent

CT6 7RS

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

EKC GROUP

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Desirable qualifications

GCSE in:

English (grade 4/C)
maths (grade 4/C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Initiative
Non judgemental
Patience

About this company

Our classrooms are calm and purposeful, where pupils' talents and needs are catered for by skilled and dedicated staff and the curriculum is highly ambitious and varied for all pupils. Our personal development offer is second to none; we have a whole school award system that sees every pupil experience a multitude of amazing opportunities which will help them to further understand themselves, their community and the world we live in. This is a unique and outstanding offer that will not be found in any other primary school.

https://www.thorndenwood.kent.sch.uk/ (opens in new tab)

Company benefits

• Staff Discounts via the Kent Rewards platform - enjoy generous discounts on everything from high street purchases to holidays. As a member of EKC Schools Trust you’ll also benefit from 10% discount Canterbury College Sports Hall and Gym.

After this apprenticeship

A possible full time position.

Ask a question

The contact for this apprenticeship is:

EKC GROUP

Hayley Channon

hayley.channon@eastkent.ac.uk

01227811315

The reference code for this apprenticeship is VAC1000281867.

Apply now

Closes in 11 days (Tuesday 12 November at 11:59pm)

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