Business Administration Apprenticeship - Bournemouth – Find an apprenticeship

Summary

Enfields are looking for a new Lettings Administration Apprentice, you will be studying toward your Business Administration Level 3 apprenticeship qualification.

Annual wage: £21,571.20 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday 9.00am to 5.30pm Every other Saturday from 9.00am to 3.30pm
42 hours a week
Possible start date: Friday 15 November
Duration: 1 year
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

This is ann excellent opportunity to learn all about how lettings work. Working in a busy office with our lettings admin team and property management team.

You will be dealing with clients face to face, on the phone and email and helping with data input, chasing paperwork, credit checks, and other processes in the lettings administration.

Day to day responsibilities:

Answering the phone
Greeting clients
Emails
Chasing paperwork
Data input
Registering deposits
Entering documents onto signature websites
Deadfiling/Archiving paperwork
Shredding
Being a support to both teams in helping with daily tasks

The role offers 20 days holiday and all bank holidays.
There is a pension scheme with NEST.

Where you’ll work

Enfields, 381-383 Wimborne Road

Bournemouth

BH9 2AQ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

PARAGON EDUCATION & SKILLS LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Paragon Skills is a leading national Apprenticeship training provider, supporting over 4,000 learners and 1,500 organisations. Paragon Skills has some of the highest success and achievement rates in the industry.

It has an Ofsted Grade 2 Good rating and an overall achievement rate of 71.4%, exceeding the national average of 65.6%. Using a blended approach, learners are always at the forefront of our priorities. All learners are assigned a Personal Tutor who will be their main point of contact.

This involves regular catch-ups, check-in emails and calls. Your employer will agree to give you 20% of your working hours solely towards your study.

This will give you every chance to achieve the highest grade possible! On completion of this 12 month apprenticeship you will have gained; Apprenticeship in Business Administration Level 3

Requirements

Desirable qualifications

Other in:

Maths (grade Pass)
English (grade Pass)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills

Other requirements

Working hours Please note that anyone under the age of 18 can only work a maximum of 40 hours per week. Any role which exceeds these hours should be amended accordingly, to fall in line with the legislation.

About this company

Independent, local, and dedicated. Enfields is an independent estate and lettings agents. We're dedicated to providing a reliable, professional service with sales and lettings for all our clients. We have an in-depth knowledge of the property market and are committed to finding you the perfect home. Our friendly, professional team are always at the end of a phone.

After this apprenticeship

Possibility of a full time role after the completion of the apprenticeship

Ask a question

The contact for this apprenticeship is:

PARAGON EDUCATION & SKILLS LIMITED

The reference code for this apprenticeship is VAC1000281788.

Apply now

Closes in 7 days (Friday 8 November)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

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Business Administration Apprenticeship - Bournemouth

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