Office Management Apprenticeship

Summary

This is a brilliant opportunity to join a rapidly growing logistics organisation based in Stoke-on-Trent. The successful candidate will have the chance to work as part of a friendly and effective team, assisting in the management of office functions with exposure to various departments for future progression following the apprenticeship.

Annual wage: £12,480 to £22,308 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday, 9.00am to 5.00pm.
37 hours a week
Possible start date: Monday 4 November
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

During the apprenticeship, the successful candidate will become an integral part of the Synergix Sameday team. Assisting in the day-to-day administrating and management of the office. This will include:

Building relationships with internal and external stakeholders such as customers, suppliers, subcontractors and colleagues.
Assisting in the management of financial and accounting related functions.
Assisting the Director in management and administrative tasks for the business and office.
Providing support to both the operations and sales teams with the opportunity to experience the roles for future progression.

Where you’ll work

UNIT 79

SHELTON ENTERPRISE CENTRE

BEDFORD STREET

STOKE ON TRENT

ST1 4PZ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

STOKE ON TRENT COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Training for the Level 3 Business Administration Apprenticeship will take place at work, supported by Stoke-on-Trent College.
An average of 6 hours per week will be spent contributing to your learning.

More training information

The facilities at Stoke-on-Trent's near by Cauldon Campus (10 minute walk from workplace) can be utilised to assist in your learning and development.

Requirements

Essential qualifications

GCSE in:

English (grade C/4 or above)
Maths (grade C/4 or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

IT skills
Attention to detail
Initiative
Polite
Time keeping
Motivated

Other requirements

You will be part of a small, friendly and supportive team.

About this company

Synergix is a growing multi-national transport and logistics company. Serving everyone from sole traders to multi-national corporations. Small enough to care, big enough to cope.

https://www.synergixlogistics.com/ (opens in new tab)

Company benefits

Free lunch on Fridays at Stoke's Slamwich Club.

After this apprenticeship

The apprenticeship is a fantastic opportunity to open the door with a growing company. The right candidate will have the opportunity to progress with the team either in the same or varied roles with in the organisation.

Ask a question

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