Trade Supplier Apprentice - Level 2 - Sheffield

YESSS Electrical

UK, S6 1PD

Closes in 9 days (Friday 8 November)

Posted on 10 October 2024

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Contents

Summary

At YESSS we strive to create an environment where great people can do great work and be themselves. We are seeking a trade supplier apprentice to join out fun and dedicated team. Employee benefits include a starting salary of £10,400.00 per year, 20 days holiday per year plus Bank Holidays, Monday-Friday working hours, Initial training plus more...

Annual wage
£13,312 a year

Minimum wage rates (opens in new tab)

Training course
Trade supplier (level 2)
Hours
35 hours per week - shifts to be confirmed at offer stage (Term time only).

40 hours a week

Possible start date

Sunday 10 November

Duration

1 year

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

At Yesss, we endeavour to maintain an open, friendly, courteous, and humble culture and these core values will reflect in our constant effort for improved customer satisfaction. We are looking for a Trade Supplier Apprentice to develop their career with support from our dedicated team.

During your apprenticeship, you will be;

  • Serving customers over the Counter
  • Dealing with customers via the phone
  • Picking orders from the Warehouse
  • Booking in deliveries, putting goods away, keeping the whole branch tidy
  • Working as part of a tightly-knit team to ensure that the branch runs efficiently and effectively

40 hours per week, Monday - Friday (08:30am to 17:00pm with ½ hour unpaid lunch break). Starting salary of £13,312.00 per annum.

Where you’ll work

Hillsborough trade park

Sheffield

South Yorkshire

UK

S6 1PD

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

REALISE LEARNING AND EMPLOYMENT LIMITED

Your training course

Trade supplier (level 2)

Equal to GCSE

Course contents
  • Knowledge and understanding of the organisation’s: communicating confidently to internal and external customers about the company and how it operates
  • Knowledge and understanding of the organisation’s: identifying and communicating with the relevant person if a threat or risk to the business is identified
  • specialist trade customer profile of the business: using appropriate techniques and forms of communication to put customers at ease and gain their trust.
  • specialist trade customer profile of the business: delivering customer service that exceeds customer expectations
  • specialist trade customer profile of the business: identifying customer requirements and referring them onwards in an appropriate manner
  • trade counter and telesales services: assisting customers in exploring product ranges and alternative and complementary products and services, based on the fundamental underpinning product knowledge
  • trade counter and telesales services: identifying the customers’ requirements, matching them to the trade supplier’s products and services
  • trade counter and telesales services: delivering accurate product information, to enable the customer to make a decision on products and services and know how to access the detailed technical specification of a product when required.
  • trade counter and telesales services: securing a trade sale using appropriate selling techniques, both face to face and on the telephone, and methods to complete the transaction.
  • trade counter and telesales services: applying basic merchandising techniques used within the business.
  • trade counter and telesales services: applying the key principles of selling in a trade supplier environment, using a variety of methods, which may include unique selling points, upselling, and link selling to secure and complete sales transactions.
  • trade counter and telesales services: communicating with customers using various methods and systems appropriate to the situation
  • trade counter and telesales services: applying the key principles of administration and working practices to accurately prepare, store, communicate and process businesses documentation.
  • trade counter and telesales services: processing information, to the key standards of data protection, security and intellectual property rights.
  • key principles of warehousing and stock control: processing and recording the receipt, storage, assembly and despatch of goods.
  • key principles of warehousing and stock control: receiving stock, despatching customer orders and processing returns in line with company processes.
  • key principles of warehousing and stock control: loading /unloading of supplier and contractor vehicles
  • technologies that are appropriate to the role: using technology appropriately and efficiently in line with business policy, e.g. PoS (point of sale) machines, PCs
  • technologies that are appropriate to the role: demonstrating the use of various technologies, e.g. bespoke/in house or off the shelf software packages to others.
  • legislative responsibilities relating to the business, products and/or services being sold: complying with legal requirements to minimise risk and build customer confidence.
  • legislative responsibilities relating to the business, products and/or services being sold: minimising disruption to the business and maintaining the safety and security of people at all time
  • legislative responsibilities relating to the business, products and/or services being sold: taking appropriate action if a breach of H&S regulations is identified.
  • personal responsibilities and performance contribute to the success of the team and the business: building two-way trust and contribute to working within a team
  • personal responsibilities and performance contribute to the success of the team and the business: collaborating with colleagues to resolve problems.
  • personal responsibilities and performance contribute to the success of the team and the business: managing personal performance by completing tasks to agreed standards and timescales and by taking action to resolve problems and communicating issues beyond own level of competence.
  • personal responsibilities and performance contribute to the success of the team and the business: demonstrating effective time management through planning and prioritising own workload.
  • personal responsibilities and performance contribute to the success of the team and the business: identifying own strengths, weaknesses and development needs.

    • Your training plan

    Your full role and responsibilities will be set out by your employer. YESS Electrical will provide you with all of the on-the-job training you need to up-skill in your role, and your 20% off-the-job learning will be incorporated as part of your working day If successful, you will complete a Level 2 Trade Supplier apprenticeship programme, delivered through YESSS Electricals' dedicated training provider, Realise.

    This includes:

    • Trade Supplier Level 2 Apprenticeship Standard
    • Functional Skills (maths, English and ICT) if required
    • Employment Rights and Responsibilities (ERR)
    • Personal Learning and Thinking Skills (PLTS)

    Training schedule has yet to be agreed upon, further details will be made available at a later date.

    Requirements

    Desirable qualifications

    Other in:

    • Basic Maths (grade n/a)
    • Standard English (grade n/a)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • IT skills
    • Attention to detail
    • Organisation skills
    • Customer care skills
    • Problem solving skills
    • Administrative skills

    About this company

    With over 50 years’ experience in the electrical wholesale industry, we are an energetic organisation that is part of a very successful European business. With a network of over 400 trading branches across continental Europe, and over 100 branches currently open in the UK (with a plan to have 300 open in the next 10 years), there has never been a better time to get on board.

    After this apprenticeship

    • Ongoing learning and development

    On completion and achievement of the Standard, progression routes will be provided and discussed with the individual to enable them to make informed choices about continuous professional development. This Standard provides an ideal route into specialised, supervisory and management roles and qualifications within a trade business.

    Ask a question

    The contact for this apprenticeship is:

    REALISE LEARNING AND EMPLOYMENT LIMITED

    The reference code for this apprenticeship is VAC1000281622.

    Apply now

    Closes in 9 days (Friday 8 November)

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

    After signing in, you’ll apply for this apprenticeship on the company's website.

    Company’s application instructions

    To apply, you must register with GetMyFirstJob and then follow the instructions to complete your application.