Business Administrator / Reception / Marketing Apprentice

Summary

FANTASTIC POSITION! ABC Travel are seeking an all-rounder to provide the team with Business Admin, Reception and Marketing support. You’ll support the department and become an integral part of the team, learning everything about the business. APPLY NOW!

Annual wage

£13,312 a year

Minimum wage rates (opens in new tab)

£6.40 per hour Approximately £256 per week Approximately £13,312 per annum

Training course

Business administrator (level 3)

Hours

Monday - Friday 9am – 5pm (1 hour lunch break).

40 hours a week

Possible start date

Friday 15 November

Duration

1 year 3 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Job duties will include;

Ensuring client details are up to date on the database, use of IT systems
Reception duties, for example meeting visitors and greeting them
Answering the phone to customers and booking travel arrangements
Handling post, ordering stationery and stock for the office.
General Filing and archiving of work materials
Assist with marketing such as;
Social media posts
Website blogs
Email campaigns
Assisting management when required

Full training will be given in order to complete the above duties to the best of your ability. You’ll receive support from ABC Travel and Boom Training.

Where you’ll work

REGUS HOUSE

400 THAMES VALLEY PARK DRIVE

READING

RG6 1PT

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

BOOM TRAINING LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administrator Standard, which includes:

Modules covering Skills, Knowledge, and Behaviours in Business
You'll have a personal tutor to guide you through your training
You will attend 1:1 sessions with your tutor every 2/3 weeks
End-Point Assessment (online)
Occasional group classes with other learners
Functional Skills Level 2 in maths & English if required
Business Administrator Certificate from IFATE and City & Guilds

More information here:
https://boomtrainingltd.co.uk/courses/apprenticeships

Requirements

Desirable qualifications

GCSE in:

English (grade 4/C or above)
Maths (grade 4/C or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Team working
Confident

About this company

An independent Travel company providing a range of transport. ABC Travel provides high standards in School Transport and a Minibus service for group travel including local, long distance and Airport Transfers to all major UK Airports including Heathrow, Gatwick & Stansted.

https://www.abctravel.co.uk (opens in new tab)

After this apprenticeship

If the apprentice proves to be successful with their duties, the role may be expanded once the apprenticeship is completed.

Ask a question

The contact for this apprenticeship is:

BOOM TRAINING LIMITED

Amy Gould

amy@boomtrainingltd.co.uk

02380004210

The reference code for this apprenticeship is VAC1000281244.

Apply now

Closes in 8 days (Saturday 9 November at 11:59pm)

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