Business Administration Apprenticeship

Summary

We are looking to hire a Business Administrator / Graphic Designer /Marketing to expand our client base. You will be required to design and create flyers and catalogues with company information and special offers . You will be responsible with updating customer details and database, liaising with new and existing customers.

Annual wage: £9,984 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday - 30 hrs Days to be confirmed
30 hours a week
Possible start date: Monday 2 December
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

· Replying to emails and calls, maintaining relationships with employers

· Graphic design for promotions and product details

· Creating flyers and catalogue

· Maintaining customer database

· Sales account management

· Cash handling and helping with account/finances.

· Social media and website responses

· Assisting with video promotions and content

Where you’ll work

247 BILSTON ROAD

WOLVERHAMPTON

WV2 2JW

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

CITY OF WOLVERHAMPTON COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

Maths and English (grade A*-C (4-9))

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative

About this company

We are the largest electrical and lighting wholesaler in Wolverhampton. At Nationwide Electrical and Security, we stock a huge supply of goods to the trade sector and the wider public. We sell our products both online and via our sleek trade counter in Wolverhampton, serving the Midlands and the rest of the nation with high quality goods at great prices. As Wolverhampton’s premier electrical and lighting wholesalers, we at Nationwide Electrical and Security pride ourselves on our huge range and the quality of our products. From lighting to security systems, we provide our customers with excellent choice and expert advice

After this apprenticeship

After successfully completing this apprenticeship there will be possibility of a permanent role with future advancements within the company.

Ask a question

The contact for this apprenticeship is:

CITY OF WOLVERHAMPTON COLLEGE

Clare McAuliffe

The reference code for this apprenticeship is VAC1000281137.

Apply now

Closes in 24 days (Monday 25 November at 11:59pm)

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