Operations Executive/Business Administration Apprenticeship

Summary

FANTASTIC POSITION! Emprise Group is a brand management company that represents global sports brands. We are looking for a team player who is well organised with the ability to manage priorities. The ideal candidate will be eager to learn, have a passion for organisation, and stay two steps ahead of rapidly evolving best practices. APPLY NOW!

Annual wage

£13,000 a year

Minimum wage rates (opens in new tab)

£13,000 per year (roughly £6.67 per hour)

Training course

Business administrator (level 3)

Hours

Monday - Friday 9:30am - 4:30pm 6 hours per week set aside (during paid working hours) to focus on apprenticeship studies 30 minute lunch break (unpaid). On-site.

32 hours a week

Possible start date

Sunday 10 November

Duration

1 year 3 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Duties will include, but not limited to;

Work as part of the team to deliver world-class customer service, including answering phone calls and enquiry emails
To support the fulfilment of the Barmy Army’s ticketing schedule.
To fulfil orders of merchandise and other items from the warehouse dispatch system
Support our retail operation at sporting events across the UK
Understand and process internal systems including back-end website systems
Reporting of key business metrics such as membership and ticket sales
Data entry and use of IT systems
Exporting key business data to relevant partners such as membership information and sales orders
Effectively support the finance team with administration tasks.
Working proactively with other team members to ensure all requirements are met
Be a flexible and proactive team member offering support to all aspects of the business as and when required

Full training will be given in order to complete the above duties to the best of your ability. Emprise Group Limited and Boom Training will provide ongoing support and guidance to help you complete your apprenticeship studies.

Where you’ll work

1st Floor, Markham House,

Markham Road,

S40 1TG

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

BOOM TRAINING LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administrator Standard, which includes:

Modules covering Skills, Knowledge, and Behaviours in Business
You'll have a personal tutor to guide you through your training
You will attend 1:1 sessions with your tutor every 2/3 weeks
End-Point Assessment (online)
Occasional group classes with other learners
Functional Skills Level 2 in maths & English if required
Business Administrator Certificate from IFATE and City & Guilds

More information here:
https://boomtrainingltd.co.uk/courses/apprenticeships

Requirements

Desirable qualifications

GCSE in:

English (grade 4/C or above)
Maths (grade 4/C or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Customer care skills
Time management
Reliable

About this company

The R66T Academy is all about finding ways to encourage people to play more cricket. By making cricket fun we think we can increase the take up and retention of players. We want to intensify the experience of young players by using the best available technology and expertise. Retail of cricket equipment, clothing and coaching aids. Barmy Army - Organising official travel packages - Providing dedicated Barmy Army seating areas in the UK and overseas - Organising HQs around the globe for like-minded fans to meet - Organising major events throughout the year - Produce high-quality merchandise - High-quality digital content - the Shackles Are Off podcast - Providing top tips for travelling members - Charity fundraising globally – over £500,000 raised since 1994-5 - BA Cricket Club plays games globally at the best stadiums - Having fun and supporting England unconditionally - Finchy the trumpet!

https://emprisegroupltd.com/ (opens in new tab)

After this apprenticeship

Possibility of a permanent position at the end of apprenticeship.

Lots of room to grow within the business. Consistent and regular training throughout the year.

Ask a question

The contact for this apprenticeship is:

BOOM TRAINING LIMITED

Amy Gould

amy@boomtrainingltd.co.uk

02380004210

The reference code for this apprenticeship is VAC1000280916.

Apply now

Closes in 6 days (Thursday 7 November at 11:59pm)

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