Level 3 Business Administrator Apprenticeship at A C Mole LLP, Taunton

Summary

We are seeking a motivated, organised and friendly individual to join our busy admin team. Our admin team is key to providing business support and due to the firm’s continued success we are looking to recruit a business administrator apprentice.

Annual wage: £12,480 to £22,308 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Friday 8.30am - 5pm with a lunchbreak of either 12pm - 1pm or 1pm - 2pm
37 hours a week
Possible start date: Tuesday 19 November
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

This full-time role involves providing support to our existing admin team. The role will be varied and full training provided. Day-to-day you will be carrying out different tasks to assist reception, secretarial and our internal accounts team.

The role is office based and would suit an individual starting their career in admin/business support.

Job duties:

Work closely with the other admin staff and support as needed
Welcome visitors in a professional and friendly manner
Answer and direct phone calls, taking messages where necessary
Handle incoming and outgoing mail, including sorting, scanning and distributing correspondence
Carry out opening and closing routines for the office
General typing such as letters and invoices
Monitor office supplies and place orders as needed
Perform clerical duties such as filing; photocopying and scanning
Diary management
Opening electronic client files and maintaining client data
Client onboarding
Data entry to accounting software
Assisting with credit control
Other related duties as allocated by management

Essential skills and experience:

Organisational skills
Time management
Computer literate and comfortable with using Microsoft Word, Excel and Outlook
Professional and friendly telephone manner
Ability to work well alone or within a team, and within a team to take responsibility for assigned areas
Typing skills, although not essential as full training will be given

We offer:

25 days holiday plus bank holidays
Day off for your birthday
A contributory pension scheme
Life assurance
Private healthcare

This role may be closed early if a sufficient number of applications are received.

Where you’ll work

Stafford House

Blackbrook Park Ave

Taunton

TA1 2PX

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

SOMERSET SKILLS & LEARNING CIC

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator Level 3.
Functional skills in maths and English (if required).

Requirements

Desirable qualifications

GCSE in:

English (grade 4)
maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Administrative skills
Logical
Team working
Initiative

Other requirements

Please consider how you will travel to the place of work, particularly if you rely on public transport.

About this company

A C Mole LLP is one of the South West's leading independent firms of Chartered Accountants, Chartered Tax Advisers and Registered Auditors. We are very proud of our long-standing association with the South West, having spent over 120 years advising local businesses and charities.

http://www.acmole.co.uk (opens in new tab)

After this apprenticeship

Permanent employment upon completion of the apprenticeship.

Ask a question

The contact for this apprenticeship is:

SOMERSET SKILLS & LEARNING CIC

SS&L the training provider: Philippa Bancroft

pbancroft@sslcic.co.uk

07917 923622

The reference code for this apprenticeship is VAC1000280726.

Apply now

Closes in 11 days (Tuesday 12 November at 11:59pm)

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