IT Support Apprentice
COTSWOLD ARCHAEOLOGY LIMITED
Gloucestershire, GL7 6BQ
Closes in 16 days (Monday 21 October at 11:59pm)
Posted on 4 October 2024
Contents
Summary
You will be providing hardware and software support for all staff IT enquiries, escalating as appropriate and providing end-user guidance where required. You will also be assisting with administration of virtual infrastructures, network security, data management, and network user accounts.
- Annual wage
- £21,030 a year
- Training course
- Information communications technician (level 3)
- Hours
-
Monday - Friday, 08:00 - 16:00 or 09:00 - 17:00
37 hours a week
- Possible start date
-
Monday 4 November
- Duration
-
1 Year 6 Months
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
- Provide technical support for end-user computers, laptops, mobile devices, etc.
- Provide software support for common applications used, including: MS Office, Adobe Acrobat, AutoCAD and other software
- Administration of Microsoft Office 365 software and accounts, along with client and server Microsoft OS infrastructure
- Administration of M365 Intune (mobile device management and endpoint protection)
- Assist with Deployment and administration of network security software and infrastructure
- Assist with Virtual infrastructure administration, including VSI and VDI elements
- Assist with network user account management (Active Directory, Exchange, etc.)
- Assist with data storage and data security management
- Assist with MFD copier, and other printer, management to ensure availability and condition
- Assist with procurement and installation of network hardware, software, etc.
- Assist with procurement, preparation and deployment of end-user hardware, software, etc.
- Assist with production of user guides/manuals for common issues
- Assist creative team with company Internet/Intranet queries
- Perform other duties as required
Where you’ll work
Building 11
Kemble Enterprise Park
Cirencester
Gloucestershire
GL7 6BQ
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
CIRENCESTER COLLEGE
Your training course
Information communications technician (level 3)
Equal to A level
Course contents
Your training plan
- Information Communications Technician Level 3 Apprenticeship Standard
- Whilst the majority of training will take place at the employer's premises, there will be occasional attendance required at Cirencester College
Requirements
Essential qualifications
GCSE in:
- IT related qualification (grade 4 or above)
- Maths and English (grade 4 or above)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
- Physical fitness
Other requirements
You must be willing to work away from home on occasion.
About this company
Cotswold Archaeology is a limited company and a registered educational charity that advances public education of archaeology and furthers an appreciation of the cultural heritage and historic environment in the United Kingdom and other parts of the world. Dissemination of the results of our work is our primary educational activity and is of cardinal importance to us.
After this apprenticeship
- Progression into IT support Officer and further promotions with company growth
Ask a question
The contact for this apprenticeship is:
CIRENCESTER COLLEGE
Kate Tingle
kate.tingle@cirencester.ac.uk
01285626168
The reference code for this apprenticeship is VAC1000280645.
Apply now
Closes in 16 days (Monday 21 October at 11:59pm)
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