Business Administration Apprentice

Summary

On completion of this apprenticeship, you will be a confident Business Administrator, capable of supporting a busy school office and reception area.

Annual wage

£12,313.60 a year

Minimum wage rates (opens in new tab)

Apprenticeship wages depend on age and experience. For ages 16 to 18 the minimum hourly rate is £6.40. Once an apprentice turns 19 and has completed their first year, they are entitled to the National Minimum Wage for their age group.

Training course

Business administrator (level 3)

Hours

Monday - Thursday, 08:30 - 16:30 and 08:30 - 16:00 Friday with day release to college.

37 hours a week

Possible start date

Monday 18 November

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

To ensure that visitors to the school are received courteously and punctually and that they are signed into the school and given the appropriate security badge
To deal with enquiries by telephone and face to face and ensure that they are dealt with effectively and efficiently
Answering routine queries and taking messages where appropriate
To provide administrative support including using photocopiers, filing and completion of forms
Liaising with staff and outside agencies as appropriate
To assist with pupil first aid/welfare, including looking after unwell pupils and liaising with parents/staff etc

Where you’ll work

Croft Road

Hurworth

Darlington

DL2 2JG

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

DARLINGTON COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administrator Apprenticeship Standard
Location: Hurworth School, Croft Road, Hurworth-on-Tees, Darlington DL2 2JG
Working 5 days per week inclusive of 1 day for study at Darlington College

Requirements

Essential qualifications

GCSE in:

Maths and English (grade 4/C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Team working
Multitasking
Willingness to learn
A can-do attitude
Data input
Make and receive calls
Respond to email communication

Other requirements

We are committed to safeguarding and protecting the welfare of children and young people. A Disclosure and Barring Service Certificate will be required for all posts and be subject to enhanced checks as part of our Prevent duty.

About this company

Inicio Academies is a multi-Academy Trust located in Darlington, County Durham, England consisting of Queen Elizabeth VI College, Hurworth School, Longfield Academy and the Rydal Academy.

https://inicioacademies.org.uk/academy/hurworth/ (opens in new tab)

After this apprenticeship

There may be an opportunity to secure a long-term position after successful completion of the apprenticeship

Ask a question

The contact for this apprenticeship is:

DARLINGTON COLLEGE

Nagina Patrai

NPatrai@darlington.ac.uk

The reference code for this apprenticeship is VAC1000280618.

Apply now

Closes in 13 days (Thursday 14 November at 11:59pm)

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