Business Administrator Apprentice

Summary

We offer a supportive and collaborative work environment, believing that success comes from working together. Our team takes great pride in creating an environment where everyone feels valued and supported. Training and mentorship will be received including hands-on training from experienced professionals who will guide you in every step.

Annual wage: £12,563.20 to £22,456.72 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday 8:30am to 4:45pm
37 hours a week
Possible start date: Friday 3 January
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Providing administrative support across various departments, including data entry, filing, and document management
Answering phones and directing calls or taking messages in a professional manner
Assisting in scheduling interviews and maintaining the team’s calendar
Maintaining databases and ensuring accurate and up-to-date records
Assisting in the preparation of documents, reports, and presentations
Supporting recruitment consultants with candidate compliance checks and paperwork
Handling incoming mail, emails, and correspondence
Ordering office supplies and assisting in general office duties
Completing any other ad hoc duties as required by the team

Where you’ll work

35-39

LONDON ROAD

COLCHESTER

CO3 9AJ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

GINGER NUT MEDIA LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

More training information

Training will be delivered by Ginger Nut Training. Ginger Nut's delivery is based on a remote, blended model of one-to-one sessions every 4 weeks, group sessions, webinars, online courses, video tutorials, and additional support as required. This means that learners have the guidance they need as well as the flexibility to learn around the requirements of their jobs. This approach reduces disruption for the learners and their line managers, giving everyone the best chance of benefiting from the training and completing the course.

Requirements

Essential qualifications

GCSE in:

English (grade 4 and above)
Maths (grade 4 and above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Team working
Creative
Non judgemental
Patience

About this company

1 Stop Healthcare is a leading recruitment agency providing staffing solutions for the healthcare sector. We are a vibrant and supportive team passionate about making a difference in the healthcare industry by placing the right people in the right roles. Based in Colchester, we pride ourselves on our positive work culture, opportunities for growth, and the dedication we bring to our clients and staff alike. Our mission is to empower our employees, invest in their growth, and ensure they have the best environment in which to thrive. Our team loves working with us because we offer a collaborative, supportive, and fun work atmosphere, where hard work is rewarded, and success is celebrated.

http://www.1stophealthcare.co.uk (opens in new tab)

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Starting as an Administration Apprentice at 1 Stop Healthcare is just the beginning of an exciting career journey. As you gain experience and develop your skills, you'll have the opportunity to explore various career paths within the company and beyond.

After completing your apprenticeship, you could transition into a full-time Administrative Assistant role. In this position, you would take on more responsibility, handling a wider range of administrative tasks such as overseeing office operations, managing calendars, and supporting senior management more directly. You will develop advanced organization, time management, and problem-solving skills.

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