Retail Parts Advisor Apprenticeship
Mercedes-Benz of Newbury
123 London Road,, RG14 2BX
Closes in 29 days (Saturday 30 November)
Posted on 2 October 2024
Contents
Summary
The role of a Retail (Parts) Advisor Apprentice is diverse. You’ll be working behind the scenes receiving deliveries & at the front desk serving Mercedes-Benz customers. You’ll learn skills in managing stock, merchandising, forecasting & analysing purchasing habits, as well as developing your ability to retain customers.
- Annual wage
- £13,312 a year
- Training course
- Retail team leader (level 3)
- Hours
-
To be confirmed by employer.
40 hours a week
- Possible start date
-
Monday 2 December
- Duration
-
1 year
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
The role of a Retail (Parts) Advisor Apprentice:
- Building and maintaining relationships with internal and external customers both in person and over the phone
- Developing relationships with other departments
- Preparing orders
- Meeting deadlines
- Stock control/Management
- Processing Warranty Claims and Payment
- Identifying Parts
- Business development/ Planning
- Marketing and Visual Merchandising
- Forecasting and Budgeting
- Managing logistics including organising and arranging deliveries
Where you’ll work
Mercedes-Benz of Newbury,
123 London Road,
RG14 2BX
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
MERCEDES-BENZ CARS UK LIMITED
Your training course
Retail team leader (level 3)
Equal to A level
Course contents
Your training plan
You will learn the key principles, practices and skills that underpin the role. You will achieve a Level 3 Retail Team Leader qualification to further develop and apply your skills in more complex situations.
Training is delivered at the state of the art Mercedes-Benz Apprentice Academy in Milton Keynes, via a block release programme.
Requirements
Desirable qualifications
GCSE in:
- English (grade Grade A*-C/9-4)
- Maths (grade Grade A*-C/9-4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Logical
- Team working
- Initiative
- Patience
Other requirements
Things to consider Please consider the time to travel to the site of employment daily and consider the cost of travel in relation to apprenticeship wages. The employing retailer dictates the remuneration that apprentices receive. They are required to pay, at least, the National Minimum Wage.
About this company
Mercedes-Benz is a globally recognised company whose range includes some of the most valuable brands in the automotive industry.
After this apprenticeship
- Parts Process Specialist
- Parts Supervisor
- Parts Manager
- After Sales Manager
- May lead to Sales Executive
Ask a question
The contact for this apprenticeship is:
MERCEDES-BENZ CARS UK LIMITED
apprentice_recruitment@mercedes-benz.com
01908301496
The reference code for this apprenticeship is VAC1000280264.
Apply now
Closes in 29 days (Saturday 30 November)
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After signing in, you’ll apply for this apprenticeship on the company's website.