Network Engineer Apprenticeship

BINARY MANAGED SOLUTIONS LTD

Elland, HX5 0HG

Closes on Wednesday 27 November

Posted on 2 October 2024

Print

Contents

Summary

Are you wanting to work with the latest technologies for a forward thinking managed service provider? An opportunity has come available withing our company for a 1st / 2nd line support engineer to join our team.

Annual wage
£21,000 a year

Minimum wage rates (opens in new tab)

Training course
Network engineer (level 4)
Hours
Monday - Friday, 9.00am - 5.00pm.

37 hours a week

Possible start date

Thursday 28 November

Duration

1 Year 8 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

  • Provide 1st + 2nd Line Support both remotely and face to face to customers
  • Provide advice and support to external customers
  • Ensure issues are dealt with and resolved in an efficient and friendly manner
  • To build and maintain rapport with customers
  • Use technologies such as Windows Server, Windows 10 / 11, Cyber Security etc.

Where you’ll work

2 South Lane

Elland

HX5 0HG

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

BALTIC TRAINING SERVICES LIMITED

Your training course

Network engineer (level 4)

Equal to higher national certificate (HNC)

Course contents
  • apply the appropriate tools and techniques when securely operating and testing networks
  • install and configure the elements required to maintain and manage a secure network
  • implement techniques to monitor and record systems performance in line with defined specifications
  • maintain security and performance of the system against known and standard threats
  • apply the appropriate tools and techniques to identify systems performance issues
  • apply the appropriate tools and techniques to gather information to troubleshoot issues and isolate, repair or escalate faults
  • communicate outcomes of tasks and record in line with organisational procedures and SLAs including adherence to customer service standards
  • upgrade, apply and test components to systems configurations ensuring that the system meets the organisation’s requirements and minimises downtime. This should include backup processes
  • record task details whether face-to-face, remote or in writing in line with ogranisational requirements
  • interpret information received from a manager, customer or technical specialist and accurately implement the defined requirements
  • monitor, identify and implement required maintenance procedures
  • implement techniques to optimise systems performance in line with defined specifications
  • organise and prioritise clients or stakeholders’ requests in line with SLAs and organization processes
  • explain their job role within the business context to stakeholders to enable a clear understanding on both sides of what their remit is and convey technical constraints in appropriate language considering accessibility and diversity implications
  • operate securely and apply the appropriate process, policies and legislation within their business responsibilities
  • communicate with a range of stakeholders taking into consideration the organisations cultural awareness and technical ability
  • apply the appropriate level of responsibility when planning and prioritising work tasks
  • apply the relevant numerical skills (Binary, dotted decimal notation) required to meet the defined specifications
  • ensure compliance of network engineering outputs with change management processes
  • select the appropriate tools and comply with organisation policies and processes when upgrading systems

    • Your training plan

    • https://www.balticapprenticeships.com/programmes/network-engineer/?apprentice=1 

    Requirements

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • IT skills
    • Attention to detail
    • Organisation skills
    • Problem solving skills
    • Team working
    • Initiative
    • Patience

    About this company

    As a dynamic and growing business specialising in cutting-edge network solutions, we're looking for motivated individuals to join our team. With a focus on delivering top-tier IT infrastructure and network services, we’re committed to providing innovative solutions that ensure seamless connectivity and enhanced performance for our clients.

    Company benefits

    Very clear and achievable growth and progression opportunities Friendly Team Pension Scheme Bonus scheme All of the requirements for your working from home will be provided like a laptop, monitors, iPhone and more

    After this apprenticeship

    • Very clear and achievable growth and progression opportunities

    Ask a question

    The contact for this apprenticeship is:

    BALTIC TRAINING SERVICES LIMITED

    Lucy Oliphant

    lucy.oliphant@balticapprenticeships.com

    The reference code for this apprenticeship is VAC1000280231.

    Apply now

    Closes on Wednesday 27 November

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

    After signing in, you’ll apply for this apprenticeship on the company's website.