Sales Executive Apprenticeship

Summary

This is a 15-18 month training qualification which will address the knowledge and skills required to be a strong sales person. You will be supported with 12 days of classroom based training and assigned a skills coach for monthly support. This qualification is all factored into your full time position.

Annual wage

£22,000 a year

Minimum wage rates (opens in new tab)

Uncapped OTE from the start - up to £45k earning potential!

Training course

Sales executive (level 4)

Hours

Monday - Friday, shifts to be confirmed

38 hours a week

Possible start date

Monday 11 November

Duration

1 Year 3 Months

Positions available

2

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Your responsibility is to bring in new and retain existing customers
You will always be dealing with warm leads and there is no cold calling involved - every customer has expressed an interest
The role is split between outbound calling in an account management function to retain customers and obtain upgrades, and inbound calls with new enquiries to increase new business customers

Where you’ll work

Unit 1

Bracknell Enterprise Centre

Bracknell

RG12 1NF

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

PARETO LAW LIMITED

Your training course

Sales executive (level 4)

Equal to higher national certificate (HNC)

Course contents

Sales planning and preparation: Set effective targets using sales forecasts. Prioritise customers and activities to grow account value and maximise return-on-investment in line with your organisation’s strategy. Formulate or refine customer plans and objectives. Create efficient territory plans where appropriate.

Customer engagement: Effectively communicate and interpret customer information exchanged through written, verbal and non-verbal communication. Develop a customer engagement style that effectively opens sales conversations, builds rapport, enhances customer relationships, and adapts to different customer’s social preferences.

Customer needs analysis: Be highly skilled at effective questioning and active listening techniques to understand the customer’s needs, guide the sales conversation appropriately, create mutual understanding, and build trust and affinity with customers.

Propose and present solutions: Develop sales proposals and deliver them using a presentation style and technique appropriate for your customer. Present relevant products and/or services, explain features and their advantages, and clearly articulate the value and benefit of the solution for the specific customer. Use and adapt a range of techniques to draw-out and overcome common sales objections.

Negotiate: Research the customer’s likely desired outcomes and negotiating stance. Develop responses to likely objections. Identify your own organisation’s needs, such as minimum price and acceptable terms. Negotiate or trade variables effectively.

Closing Sales: Be attuned to verbal and non-verbal buying-signals andmove to close at an appropriate point in sales conversations. Develop ethical techniques to close sales and confirm customers’ purchase agreement.

Gathering Intelligence: Collect, analyse and interpret market intelligence and share it appropriately and effectively within your organisation.

Time Management: Use and adapt appropriate tools and techniques to prioritise and manage your time effectively.

Collaboration and team work: Contribute effectively within a team environment. Work collaboratively with both internal and external stakeholders. Manage communications with the cross-functional team in relation to the effective delivery of your sales, such as finance and service delivery. Support continual business improvement by sharing best practice with sales team colleagues and assist the marketing team to develop new marketing collateral.

Customer experience management: Deliver a positive customer experience. Manage customer enquiries and issues effectively. Take proactive action to prevent and minimise customer concerns and complaints. Handle all customer interactions professionally to the customer’s satisfaction.

Digital skills: Effectively use digital tools to conduct research and target customers in line with the overall sales strategy. Able to deliver presentations and meetings using digital communication. Complete accurate records and process sales in accordance with your organisation’s policies, procedures and digital CRM systems.

Your training plan

Sales Executive Level 4 Apprenticeship Standard:

You will be supported with 12 days of classroom based training and assigned a skills coach for monthly support
This qualification is all factored into your full time position

Requirements

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Organisation skills
Logical
Team working

About this company

Randstad is the world's largest recruitment agency

Company benefits

Loads of team sales incentives, including event days, cash prizes Pool table in the office Breakfasts and snacks in the office Your sales manager, has 14 years of sales experience, so you’re learning from the best Supportive and friendly team

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Senior Sales, Management and Account Management are all options open to successful candidates

Ask a question

The contact for this apprenticeship is: