Medical Administration Assistant Apprenticeship
THE BUDSHEAD MEDICAL PRACTICE
PLYMOUTH, PL5 4DU
Closes in 20 days (Friday 25 October at 11:59pm)
Posted on 30 September 2024
Contents
Summary
We seek an ambitious individual with good written and verbal communication skills to maintain and deal appropriately and accurately with patients’ medical records. You will provide support to the clinicians, ensuring they are seeing the right patients at the right time and that onward referrals to specialists are completed accurately and timely.
- Annual wage
- £11,648 to £20,820.80 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday 9:00am to 4:30pm, inclusive of 30 minute lunch break.
35 hours a week
- Possible start date
-
Monday 28 October
- Duration
-
1 Year 6 Months
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
We are looking for an ambitious individual with good written and verbal communication skills to enable the practice to maintain, and deal appropriately and accurately with patients’ medical records, to make the patient journey in the practice as smooth as possible. You will support the clinicians, ensuring they are seeing the right patients at the right time and that onward referrals to specialists are completed accurately and timely. There is hidden work in medical administration that goes unseen such as reporting on various conditions, ensuring patients are monitored and reviewed appropriately.
Tasks will vary but could include:
- Utilising the clinical system to ensure appointments are made and that patients' records are maintained and accurate
- To assist with clinical reporting and patient recalls for long-term conditions
- To assist with data management for reporting functions
- To assist with document workflow, coding and distribution to the appropriate clinician
- To assist the Care Coordinators in patient triage
- To assist with typing and medical reports
- To assist with patient appointments, provide customer service on the telephone and front desk
- To learn a range of general administration to assist and ensure smooth running of the administration in General Practice
- To learn about General Practice and patient care as a whole
Where you’ll work
433 BUDSHEAD ROAD
PLYMOUTH
PL5 4DU
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
FOCUS TRAINING (SW) LIMITED
Your training course
Business administrator (level 3)
Equal to A level
Course contents
Your training plan
- Full Business Administrator Standard - Level 3 qualification
- On-the-job training as necessary to support role development
- Off-the-job training to support qualification requirements
- Employer will offer dedicated training time to support off-the-job training requirements
- Functional Skills support - maths/English - if required
Requirements
Desirable qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Number skills
- Analytical skills
- Team working
- Initiative
- Non judgemental
- Patience
Other requirements
Budshead Medical Practice is situated in Plymouth City and does have accessible bus routes. We have a car park if the applicant drives.
About this company
Budshead Medical Practice is a fast-paced workplace with a patient population of nearly eight thousand patients. Embedded in the practice we have GP’s, Advance Practitioners, Practice Nurses, HCA’s and Administrators. Our patient population is spread across all age groups and keep us very busy on a day to day basis. We have recently moved to a total triage model and employed Care Co-ordinators to triage all patient requests that come via online systems. This has allowed us to manage the workload more appropriately and accurately ensuring all patients are dealt with equally, and eliminated the 08.00am rush on the telephone system. We are involved in the GP Improvement Programme at this time and always striving to be as good as we can be. There is a team ethos embedded in the practice which allows access to all personnel when needed.
Company benefits
We offer the cycle to work scheme.
After this apprenticeship
Within the NHS there is career progression and the next step would likely be a Level 4 Management Course.
Ask a question
The contact for this apprenticeship is:
FOCUS TRAINING (SW) LIMITED
Maria Gammon
maria.g@tftg.org
01752 348980
The reference code for this apprenticeship is VAC1000279810.
Apply now
Closes in 20 days (Friday 25 October at 11:59pm)
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