Apprentice Telecom Sales Executive

Summary

Our client are recruiting for a Sales Executive to join their exciting and challenging team in London. The Level 4 Sales Executive Apprenticeship Programme that we are offering, will allow you to kick-start your career in an industry that is dynamic and transformational.

Annual wage

£12,979.20 a year

Minimum wage rates (opens in new tab)

Commission on all sales

Training course

Sales executive (level 4)

Hours

Monday - Friday, 8.30am - 5.30pm.

39 hours a week

Possible start date

Sunday 27 October

Duration

1 Year 6 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Our client are recruiting for a Junior Sales Executive Apprentice to join their exciting and challenging team in London.

The Level 4 Sales Executive Apprenticeship Programme that we are offering, will allow you to kick-start your career in an industry that is constantly evolving, dynamic and transformational.

The steps you take will provide you with valuable first-hand experience, knowledge, skills and qualification to help really drive your career forward. We are here to guide and support you every step of the way!

We take a consultative approach to sales so are looking for individuals who can listen and empathise with clients to fully understand their needs before offering a solution. We’re a telecom service provider so an interest in tech will give you the edge. The ideal candidate will be confident and ready to learn. No prior sales experience is necessary as full training will be provided by the Sales Manager.

Responsibilities:

Calling cool to hot leads to progress and close sales
Building a rapport with company owners, directors and ‘C Suite’ level prospects
Managing the sales process from introduction to installation
Reporting to the Sales Manager weekly with a brief pipeline report
Attending occasional events to present our services to groups of companies

Achievable commission on top of basic salary.

Where you’ll work

The Comms Guys Ltd, Unit 3, 96 George Lane

London

E18 1AD

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

CASTLE & CO TRAINING LIMITED

Your training course

Sales executive (level 4)

Equal to higher national certificate (HNC)

Course contents

Sales planning and preparation: Set effective targets using sales forecasts. Prioritise customers and activities to grow account value and maximise return-on-investment in line with your organisation’s strategy. Formulate or refine customer plans and objectives. Create efficient territory plans where appropriate.

Customer engagement: Effectively communicate and interpret customer information exchanged through written, verbal and non-verbal communication. Develop a customer engagement style that effectively opens sales conversations, builds rapport, enhances customer relationships, and adapts to different customer’s social preferences.

Customer needs analysis: Be highly skilled at effective questioning and active listening techniques to understand the customer’s needs, guide the sales conversation appropriately, create mutual understanding, and build trust and affinity with customers.

Propose and present solutions: Develop sales proposals and deliver them using a presentation style and technique appropriate for your customer. Present relevant products and/or services, explain features and their advantages, and clearly articulate the value and benefit of the solution for the specific customer. Use and adapt a range of techniques to draw-out and overcome common sales objections.

Negotiate: Research the customer’s likely desired outcomes and negotiating stance. Develop responses to likely objections. Identify your own organisation’s needs, such as minimum price and acceptable terms. Negotiate or trade variables effectively.

Closing Sales: Be attuned to verbal and non-verbal buying-signals andmove to close at an appropriate point in sales conversations. Develop ethical techniques to close sales and confirm customers’ purchase agreement.

Gathering Intelligence: Collect, analyse and interpret market intelligence and share it appropriately and effectively within your organisation.

Time Management: Use and adapt appropriate tools and techniques to prioritise and manage your time effectively.

Collaboration and team work: Contribute effectively within a team environment. Work collaboratively with both internal and external stakeholders. Manage communications with the cross-functional team in relation to the effective delivery of your sales, such as finance and service delivery. Support continual business improvement by sharing best practice with sales team colleagues and assist the marketing team to develop new marketing collateral.

Customer experience management: Deliver a positive customer experience. Manage customer enquiries and issues effectively. Take proactive action to prevent and minimise customer concerns and complaints. Handle all customer interactions professionally to the customer’s satisfaction.

Digital skills: Effectively use digital tools to conduct research and target customers in line with the overall sales strategy. Able to deliver presentations and meetings using digital communication. Complete accurate records and process sales in accordance with your organisation’s policies, procedures and digital CRM systems.

Your training plan

Sales Executive Level 4 Apprenticeship plus ongoing sales training.

Requirements

Desirable qualifications

GCSE or equivalent in:

Maths (grade 4)
English (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Customer care skills
Problem solving skills
Patience

Other requirements

An interest in tech will be a benefit. Occasional out of hours work may be required.

About this company

The Comms Guys are talented and client focused individuals with nearly 20 years’ experience in the communications industry. The Comms Guys have a long history of providing the best service with the best products. Having previously provided billing solutions to over 250 Telecoms Resellers, they decided to launch The Comms Guys in 2011 to provide telecoms support, a billing platform and full portfolio of products and services to customers both in the UK and the US.

After this apprenticeship

Full time opportunities are available for the successful candidate.

Ask a question

The contact for this apprenticeship is: