Business Administrator Apprenticeship

Summary

The team at the Arena Racing Company are looking for a motivated individual to join their team in Worcester. A fabulous opportunity for someone looking to work in the business side of the racing industry!

Annual wage: £18,000 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Working full time, final shifts to be agreed with successful applicants.
40 hours a week
Possible start date: Monday 21 October
Duration: 1 Year 6 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Are you looking to start your career in business coordination and administration? This is a fantastic opportunity for someone who is enthusiastic, eager to learn, and ready to grow in a supportive environment.

As an Apprentice Business Coordinator, you will assist with various tasks to help keep our racecourse operations running smoothly.

You’ll work closely with our experienced team, learning the ropes and gaining valuable skills in business administration and coordination.

Key Responsibilities:

Assist in Event Coordination: Help coordinate race day and event activities, ensuring everything runs smoothly. This includes working with our sales and delivery teams
Client Interaction: Support in communicating with clients and assisting with their bookings. You’ll help ensure they have all the information they need and that their experience with us is top -notch
Support Marketing Efforts: Assist in managing marketing materials and ensuring they are up-to-date and available for use.
General Administration: Help with everyday administrative tasks, like updating systems, preparing documents, and managing enquiries by phone and email
Learning and Development: Take advantage of on-the-job training and mentoring to grow your skills and knowledge in business coordination

Where you’ll work

Worcester Race Course

Grand Stand Road

Worcester

Worcestershire

WR1 3EJ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

HADDON TRAINING LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

You will be working to the Level 3 Business Administration apprenticeship qualification
Functional Skills in maths and English, if required
All training will be provided on site during your paid working hours
Your day to day mentoring will be with your employer, and a combination of online and in person monthly sessions will be held with your Haddon Training Trainer Coach

Requirements

Desirable qualifications

GCSE or equivalent in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Administrative skills
Analytical skills
Logical
Team working
Initiative

Other requirements

Want to experience a day on the other side? You will get 2 Annual Members badges, giving access to over 500 race days, as well as discounts on hospitality & room rates at ARC venues. Because they value work-life balance Arena Racing Company offer an annual leave entitlement starting at 22 days plus bank and public holidays- increasing on your work anniversaries up to 28 days!

About this company

Arena Racing Company was created in 2012, and has been a racing industry pioneer, developing new race series such as the All Weather Championships and the all-ladies Silk Series. Our racing business has grown with the acquisition of racecourses and greyhound stadia and our media business is flourishing through the control of media rights and our partnerships with The Racing Partnership, At The Races and Sky Sports Racing. Although we're a relatively young company we have a vast heritage. Find out a little more about our company values, who the people of ARC are, and the history of our company.

https://www.arenaracingcompany.co.uk (opens in new tab)

After this apprenticeship

Support throughout your apprenticeship and beyond
Discretionary group annual bonus schemes to reward your hard work
Employee referral scheme because your opinion matters.
Support with further study through their study assistance schemes

Ask a question

The contact for this apprenticeship is:

HADDON TRAINING LIMITED

Enquiries@haddontraining.co.uk

01443749000

The reference code for this apprenticeship is VAC1000279425.

Apply now

Closes in 7 days (Sunday 13 October)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

Company’s application instructions

Please register on the employers website and complete the application.

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