Business Administration Apprentice

Summary

Located in Devizes, Wiltshire, this is a fantastic opportunity for a hardworking, enthusiastic, outgoing and reliable apprentice to join our rapidly expanding family friendly, vibrant Team as a business administrator. The varied role will involve supporting all areas of the company, whilst working towards an Advanced Level 3 Business qualification.

Annual wage: £8,652.80 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday: Hours to be discussed at interview. Initially 26 hours per week but could potentially increase over time.
26 hours a week
Possible start date: Monday 28 October
Duration: 1 Year 6 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

This is the ideal opportunity to work for a well-established company. As an Administrative Apprentice with APT Group Services, you can enjoy a varied and exciting workload. Reporting to the Administrative Manager your role will involve a range of administrative duties including, reception, answering the telephones and basic admin support to ensure the smooth running of the company.

Primary duties and responsibilities include:

Acting as a point of contact for customers, clients and suppliers via email, over the phone or in person
Using Microsoft Packages, in particular Word and Excel and Outlook
Organising filing systems and updating office databases
Responding to questions and requests for information
Provide efficient PA support to management teams, assisting them in fulfilling the responsibilities and activities of their roles
Ensuring that the policies of the company are observed, and that good practises are encouraged, particularly in the areas of Health & Safety, Equal Opportunities, and confidentiality

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation which is relevant to your post within the company to meet the overall business objectives.

Our ideal candidate will have:

Experience with Microsoft programmes such as Word, Excel and Outlook
Strong work ethic and initiative with the ability to work without supervision
Good communication skills, both verbal & written
Must be dependable, able to follow instructions & respond to management direction
Previous experience in an office/Admin environment is preferred

Where you’ll work

Unit 8B - Roundway Hill Business Centre

Hopton Road

Devizes

SN10 2LT

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

C.M.S. VOCATIONAL TRAINING LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

As a Business Administration Apprentice, you will complete the following qualifications as part of your apprenticeship:

Level 3 Business Administrator Standard Apprenticeship
Level 2 Functional Skills maths and English if equivalents are not already achieved
You will also develop the skills, knowledge and behaviours required to work within an office environment

This apprenticeship is delivered online in the workplace and 20% of your working time will be dedicated to training and learning new skills. You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times. Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions. All evidence will be logged into your electronic portfolio.

Requirements

Essential qualifications

GCSE in:

maths & English (grade 5)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Administrative skills
Team working
Initiative

Other requirements

Ensure you can travel to the workplace on a daily basis

About this company

Located in Devizes Wiltshire, we provide Electrical and Building services to the Commercial and Domestic Market. Our friendly and professional team provide an outstanding service to all our clients. We are ideally located for transport links to Swindon, Bristol and Bath with rail links close by in nearby Westbury and Trowbridge. This is the ideal opportunity to work for a well-established company. We have built a reputation based on our high level of workmanship.

https://www.aptgroupservicesltd.co.uk/ (opens in new tab)

After this apprenticeship

Upon successful completion of the apprenticeship there is likely to be opportunity for a permanent role for the right candidate

Ask a question

The contact for this apprenticeship is:

C.M.S. VOCATIONAL TRAINING LIMITED

Katrina Clarke

katrina.clarke@cmsvoc.co.uk

01924 470477

The reference code for this apprenticeship is VAC1000279326.

Apply now

Closes in 21 days (Sunday 20 October at 11:59pm)

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