Enforcement Support Assistant Apprentice
CDER Group
Darlington, DL1 1YN
Closes in 17 days (Wednesday 23 October)
Posted on 25 September 2024
Contents
Summary
The Enforcement Support Apprentice will assist in key administrative duties to help with the smooth running of the Enforcement Support Department. You will make and receive calls to Enforcement Agents and answering their questions and queries.
- Annual wage
- £13,312 a year
- Training course
- Business administrator (level 3)
- Hours
-
The role is based in CDER Group’s office, located in Darlington working Monday - Friday, 09:00am – 5:00pm.
40 hours a week
- Possible start date
-
Monday 28 October
- Duration
-
1 Year 6 Months
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
- Completing Enforcement Agent / System generated Tasks and Alerts ensuring these are resolved within SLA
- Making and receiving calls to Enforcement Agents and answering their questions and queries
- Maintain and update a Health and Safety log of incidents relating to Enforcement Agents and provide this data to the HR department on a weekly basis
- Resolve financial queries on behalf of the Accounts Department such as late banking, chargebacks and none updated
- Enforcement Agent payments
- Undertake actions and activities in relation to operational needs such as address cleansing, reviewing blocked cases, reviewing spotted vehicles, linking new accounts, generating reports, generating letters and vehicle removal requests etc
- Co-ordinate any day to day EA requirements including clamp orders and stationary etc
Where you’ll work
CDER Group
Suite 12b, The Beehive,
Lingfield Point
Darlington
DL1 1YN
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
LEARNING SKILLS PARTNERSHIP LTD
Your training course
Business administrator (level 3)
Equal to A level
Course contents
Your training plan
Business Administrator Level 3 Apprenticeship Standard:
- This apprenticeship is delivered through work based learning, this means that all training is done at the workplace eliminating the need to attend college
- The successful candidate will be allocated a tutor who will provide a mixture of interactive online group teaching and 1-1 training monthly
Requirements
Essential qualifications
GCSE or equivalent in:
- English (grade 4/C and above)
- Math's (grade 4/C and above)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
About this company
- UK market leading technical debt collections & enforcement group. - No. 1 in Road User Charging: Highways England, Transport for London Large central government contracts: HMCTS, HMRC, DVLA, Environment Agency. - 5 centres of excellence: London, Stoke, Bolton, Darlington, Market Harborough. - 150+ Local Authority clients. - People and technology centric business. - Advanced unique business operating software platform.
After this apprenticeship
- This is a fantastic opening to apply for permanent employment in a varied and ever expanding industry
Ask a question
The contact for this apprenticeship is:
LEARNING SKILLS PARTNERSHIP LTD
Holly Parkinson
Holly.Parkinson@lsprecruit.com
07432840539
The reference code for this apprenticeship is VAC1000278973.
Apply now
Closes in 17 days (Wednesday 23 October)
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After signing in, you’ll apply for this apprenticeship on the company's website.
Company’s application instructions
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