Apprentice Business Administrator
DDM HEALTH LIMITED
Coventry, CV4 7EZ
Closes in 19 days (Friday 25 October at 11:59pm)
Posted on 23 September 2024
Contents
Summary
You will be working as part of a small team and can gain experience in many aspects of Administration and Customer Service. A liaison between businesses and customers, and responsible for communicating directly with customers. Attention to detail and excellent record keeping is critical to ensure that communication with customers is documented.
- Annual wage
- £12,480 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday, 08:30m – 5.30pm
37 hours a week
- Possible start date
-
Monday 28 October
- Duration
-
1 Year 3 Months
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
Your duties and responsibilities in this role will consist of:
· Answering the telephone
· Speaking with customers via email and on the phone
· Handle queries
· Take payments
· Ensuring adequate stock levels
· Provide excellent customer service
· Update the CRM and paperwork
· Data and diary management
· General office admin tasks
Where you’ll work
Technology House Sir William Lyons Road
University Of Warwick Science Park
Coventry
CV4 7EZ
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
VELOCITY 1ST LIMITED
Your training course
Business administrator (level 3)
Equal to A level
Course contents
Your training plan
Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.
Successful completion of this apprenticeship gives you an accredited Level 3 Business Administration qualification, with training in how to:
· Use multiple IT packages and systems in order to write letters/emails, perform financial processes and analyse data.
· Produce accurate records and documents including emails, letters, files, payments, reports and proposals.
· Exercise proactivity and good judgement, in order to make effective decisions based on sound reasoning.
· Plan and organise a variety of different tasks in order to manage the expectations of colleagues at all levels.
· Manage projects, including the use of tools to scope, plan, monitor and report.
For a full list of programme modules visit: https://velocity-pt.co.uk/
Requirements
Essential qualifications
GCSE in:
- Maths and English (grade Grade 4 minimum)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
About this company
DDM Health is a data-driven digital health and virtual care company that is on a mission to empower people to live healthier, happier lives - and we're hoping to care for 1 million people by 2026.
After this apprenticeship
The role offers long term security and the opportunity to progress into a permanent position.
Ask a question
The contact for this apprenticeship is:
VELOCITY 1ST LIMITED
Anya Whitaker-Keating
anya@velocity-academy.co.uk
07456413625
The reference code for this apprenticeship is VAC1000278510.
Apply now
Closes in 19 days (Friday 25 October at 11:59pm)
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