Business Administration Apprentice

Summary

This is an exciting opportunity to work for Dutton Group, specifically Dutton FM as a Business Administrator working within a small team offering administrative support within a friendly team.

Annual wage

£12,646.40 a year

Minimum wage rates (opens in new tab)

£6.40 per hour. Pay rising at 12 weeks and 32 weeks

Training course

Business administrator (level 3)

Hours

Monday/Tuesday, 8.30am - 5.30pm. Wednesday/Thursday, 8.30am - 5.00pm. Friday, 8.30am - 4.30pm. Alternate Saturday- (4 hr shift) 1 hour Lunch

38 hours a week

Possible start date

Tuesday 21 January

Duration

1 year

Positions available

4

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

The role includes a variety of administration duties with the aim to develp skills and have more responsiblitlesduring this Apprenticeship
Answering telephone to internal and external clients in a professional and clear manner regarding any enquiries
Inputting data onto internal systems with accuracy
Administrating routine maintenance contracts
Various Health & Safety reports across the portfolio
Producing documents

Where you’ll work

Dutton FM

Turnberry Park Rd

Morley

Gildersome

LS27 7LE

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

STAFF SELECT LTD

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administration Level 3 qualification
Functional Skills Maths & English if required
No day release - delivery method and location of training to be confirmed

Requirements

Desirable qualifications

GCSE or equivalent in:

English (grade Level 1/ Grade 3)
Maths (grade Level 1/ Grade 3)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Initiative
Non judgemental
Patience

Other requirements

Must be reliable and committed to the training. Must be able to access location with ease

About this company

The Dutton Group offers as part of their portfolio a facilities management (FM) solution. Dutton FM offers and provides versatile and quality facilities which include, electrical, plumbing & heating, cleaning, roofing, decorating, construction and refurbishment.

After this apprenticeship

Can progress to Team Leader Level 3

Ask a question

The contact for this apprenticeship is:

STAFF SELECT LTD

Carolyn Marson

carolyn.marson@novatraining.co.uk

07534486764

The reference code for this apprenticeship is VAC1000278231.

Apply now

Closes in 30 days (Monday 20 January at 11:59pm)

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