IT Apprenticeship
COOLSPIRIT LTD
CHESTERFIELD, S41 9FG
Closes in 15 days (Monday 21 October)
Posted on 17 September 2024
Contents
Summary
Within the apprenticeships, you will have a range of different tasks such as resolving technical issues and monitoring systems and software, handling tickets and so much more. If you are looking for a kickstart in IT, and want to be a part of a bubbly, fun, and supportive environment. This is the role for you!
- Annual wage
- £18,000 a year
- Training course
- Information communications technician (level 3)
- Hours
-
Monday - Thursday - 8:30am - 5:30pm, Friday - 8:30am - 5pm
39 hours a week
- Possible start date
-
Tuesday 22 October
- Duration
-
1 Year 3 Months
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
- Provide 1st line support and manage IT issues
- Installing and configure hardware/software
- Monitoring servers
- Support with password resets and permissions
- Resolving technical issues effectively
Where you’ll work
24 THE BRIDGE BUSINESS CENTRE
BERESFORD WAY
CHESTERFIELD
S41 9FG
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
BALTIC TRAINING SERVICES LIMITED
Your training course
Information communications technician (level 3)
Equal to A level
Course contents
Your training plan
Create your next generation of outstanding IT Technicians. This apprenticeship creates expert Support Technicians with exceptional problem-solving skills. We teach people how to optimise systems, configure devices, and provide an effective IT support service centred around customer care.
Our curriculum combines expert training and personal support to develop confidence alongside skill. We empower our apprentices to unlock their potential, keeping your IT systems and end-users working effectively.
Whether you are a large IT solutions company that supports external clients, or a smaller in-house IT Department, an IT Support Technician apprentice is guaranteed to improve the overall efficiency and productivity of your company, by resolving technical issues and providing prompt solutions.
- Course 1 - Role of an IT technician
- Course 2 - IT troubleshooting tools & techniques
- Course 3 - Working with client architecture
- Course 4 - Upgrading & maintaining client architecture
- Course 5 - Working with network architecture
- Course 6 - Cloud & virtualisation
Your training will be delivered online every 6-8 weeks, via a SMART classroom.
You will work towards your Level 3 Information Communications Technician qualification.
Requirements
Essential qualifications
GCSE or equivalent in:
- Maths (grade 4)
- English (grade 5)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Customer care skills
- Problem solving skills
- Logical
- Team working
- Initiative
- Passion towards IT
- Good education track record
Other requirements
- 20 days holiday plus 8 bank holidays - 3 extra days holiday for each year service up to 35 days holidays - Equipment provided - laptop, mobile phone, and work clothes - Regular team social events - Great working environment - Outstanding support throughout your apprenticeship - Full-time role upon completion of the apprenticeship
About this company
COOLSPIRIT is the role you have been waiting for, they are looking for a passionate IT enthusiast to join their thriving team! Paved by performance, protection, and preservation COOLSPIRIT has been proving first-class support since 1998 giving them over 20 years’ experience in the field, they have won many awards for the dedication they have to the business with a 99% customer recommendation – who wouldn’t want to work in such a prosperous business?
After this apprenticeship
Upon completion, you may be offered a full-time role.
Ask a question
The contact for this apprenticeship is:
BALTIC TRAINING SERVICES LIMITED
Megan Bell
megan.bell@balticapprenticeships.com
01325731053
The reference code for this apprenticeship is VAC1000277294.
Apply now
Closes in 15 days (Monday 21 October)
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After signing in, you’ll apply for this apprenticeship on the company's website.
Company’s application instructions
Candidates apply using the external site