Kia Genius Apprentice
Brindley KIA
West Bromwich, DY4 7BX
Closes in 20 days (Friday 25 October at 11:59pm)
Posted on 13 September 2024
Contents
Summary
The Kia Academy offers a bespoke apprenticeship programme that focuses on education in electrification. The Apprenticeship has been designed to support apprentices to obtain the ability to provide leading customer satisfaction and represent the brand by providing market leading information about EV’s and the benefits of purchasing a EV Vehicle.
- Annual wage
- £13,312 a year
- Training course
- Customer service specialist (level 3)
- Hours
-
Monday - Friday, 9.00am - 5.00pm. Occasional Saturdays (to be confirmed).
40 hours a week
- Possible start date
-
Friday 1 November
- Duration
-
1 Year 3 Months
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
- Completing product presentations, test-drives and vehicle handovers, enhancing the customer experience at every point of contact
- Listening to customers to understand their needs, questions and aspirations, creating a non-pressurised sales environment.
- Advising customers on electric car ownership including EV grants
Recognising and dealing with any customer queries or issues that may arise - Promoting the Kia brand, products and technologies, sharing information features and benefits in a friendly understandable way
Where you’ll work
85 New Road
West Bromwich
DY4 7BX
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
SKILLNET LIMITED
Your training course
Customer service specialist (level 3)
Equal to A level
Course contents
Your training plan
The Kia Apprenticeship Programme operates using a 12-week cycle. Within each 12-week period, Apprentices will receive the following teaching learning and assessment:
- One college block attendance with teaching delivered by dedicated Tutors (both via Virtual Classroom Training and face to face at the academy)
- One workplace visit face to face with their dedicated Skills Coach
- One tripartite progress review involving the Apprentice, Skills Coach and their workplace mentor
- One 1:1 teaching session with their dedicated Skills Coach via virtual classroom
Requirements
Essential qualifications
Other in:
- Driving License (grade Full or Provisional)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Team working
- Creative
- Initiative
About this company
Here at Brindley Group, we’re proud to represent Honda, Hyundai, Kia, Mazda, Maxus, MG, Nissan and Volvo in Staffordshire and the West Midlands. As well as being a main dealer and service provider for these great brands, we’re delighted to operate Approved Used Service Centres for Mitsubishi and Vauxhall.
After this apprenticeship
- A full-time career within the automotive industry, with many opportunities to progress to positions of authority. The opportunities are endless.
- By having a highly regarded set of skills, apprentices can go on to develop their careers within specific interests they may have, such as progressing through the dealership.
Ask a question
The contact for this apprenticeship is:
SKILLNET LIMITED
Jose Faria
jose.faria@skillnet.org.uk
01923 630800
The reference code for this apprenticeship is VAC1000276909.
Apply now
Closes in 20 days (Friday 25 October at 11:59pm)
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