Kia Genius Apprenticeship - Dukinfield
PREMIER AUTOMOTIVE LTD
Dukinfield, SK16 5AP
Closes in 16 days (Monday 21 October at 11:59pm)
Posted on 13 September 2024
Contents
Summary
The Kia Academy offers a bespoke apprenticeship programme that focuses on education in electrification. The Kia Genius Apprenticeship has been designed to support apprentices to obtain the ability to provide leading customer satisfaction in addition to representing the brand by providing information.
- Annual wage
- £13,312 a year
- Training course
- Customer service specialist (level 3)
- Hours
-
Monday - Friday, 9.00am - 5.00pm.
Occasional Saturdays to be confirmed.
40 hours a week
- Possible start date
-
Sunday 27 October
- Duration
-
1 Year 3 Months
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
- Completing product presentations, test-drives and vehicle handovers, enhancing the customer experience at every point of contact
- Listenining to customers to understand their needs, questions and aspirations, creating a non-pressurised sales environment
- Advising customers on electric car ownership inclduing EV Grants
- Recognising and dealing with any customer queries or issues that may arise
- Promoting the Kia brand, products and technologies, sharing information features and benefits in a friendly understandable way
Where you’ll work
123 Birch Lane
Dukinfield
SK16 5AP
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
SKILLNET LIMITED
Your training course
Customer service specialist (level 3)
Equal to A level
Course contents
Your training plan
Customer service specialist Level 3:
- Sales qualification, (City and Guilds Level 2 certificates in principles of sales)
- Emergency first aid at work
- Understanding electric vehicles
- Advanced electrification
- Kia product knowledge
Requirements
Essential qualifications
GCSE in:
- English and Maths (grade 4/C or above)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Team working
- Initiative
- Non judgemental
- Patience
- Full training will be provided
- UK Full Driving License
About this company
Premier are a long established franchised car dealer group based in and around East Manchester. Family owned and dedicated to providing excellent car care, in the fairest way. Multi award winning Kia dealers since the late nineties and now Suzuki and Isuzu dealers as well. The used car operation in Hyde retails the best of all the cars taken in part-exchange throughout the group. Premier Automotive are Factory approved service centres for Kia, Suzuki, Isuzu, Mitsubishi and Ssangyong. Buying your next car with Premier couldn't be easier, we offer full dealer facilities, extensive finance packages, excellent aftersales including new and used car warranties, parts and accessories, and fixed price service plans to keep you safely on the road
After this apprenticeship
A full-time career within the automotive industry, with many opportunities to progress to positions of authority. The opportunities are endless. By having a highly regarded set of skills, apprentices can go on to develop their careers within specific interests they may have, such as progressing through the dealership.
Ask a question
The contact for this apprenticeship is:
SKILLNET LIMITED
Shannon Brownsell
shannon.brownsell@skillnet.org.uk
01923969055
The reference code for this apprenticeship is VAC1000276796.
Apply now
Closes in 16 days (Monday 21 October at 11:59pm)
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