Business Administration Apprentice

Summary

An exciting opportunity has arisen at Barton Whitstable, working as a Business Administration Apprentice, you will be assisting with the day to day running of their busy office, from creating and storing data to customer service and general admin tasks.

Annual wage: £13,312 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday 9:00am - 5:30pm
40 hours a week
Possible start date: Monday 2 December
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Creating and storing documents and data
Reprographics
Scanning and renaming documents
Answering and making phone calls
General customer service
Inputting confidential client data, pay roll, job records etc.
General admin tasks; emails and letters.

Where you’ll work

PRESSMETAL HOUSE

ST. AUGUSTINES BUSINESS PARK

ESTUARY CLOSE

WHITSTABLE

CT5 2QJ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

EKC GROUP

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

1 virtual session per month for Business Administration.
Maths and English Functional Skills (if required)

More training information

L3 Business administrator Apprenticeship Standard

Requirements

Essential qualifications

GCSE in:

English (grade 4/C)
Maths (grade 4/C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Logical
Team working
Creative
Initiative

About this company

Barton Whitstable Co Ltd are preferred contractors for insurance repair networks and are Local Authority approved. Our clients include: The Local Authority, Homeserve, Schools, NPS, Mouchel, PBA Consulting etc. We have time served tradesmen offering a comprehensive service. We have relationships with specialist contractors such as damp proofing engineers, decorative historic cornice repairs, asbestos removals, Structural engineers.

https://www.barton-whitstable.co.uk/index.html (opens in new tab)

After this apprenticeship

Possibility of a permanent position upon completion of apprenticeship.

Ask a question

The contact for this apprenticeship is:

EKC GROUP

Hayley Channon

apprenticeships@eastkent.ac.uk

01227 811315

The reference code for this apprenticeship is VAC1000276656.

Apply now

Closes tomorrow (Friday 22 November at 11:59pm)

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