Business Administration Apprentice at a B-Corp Leadership Organisation

Summary

Join a B Corp with 20+ years of global expertise in leadership, coaching, and communication. This business apprenticeship offers hands-on experience in the smooth running of our deliveries by providing comprehensive administrative support across all areas, customer service, coordinating meetings, project managing & processing invoices & expenses.

Annual wage: £13,500 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday 9am to 5pm with a 45 minute lunch break
37 hours a week
Possible start date: Monday 11 November
Duration: 1 Year 6 Months
Positions available: 2

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Support and engage with various parts of the organisation, interacting with both internal and external customers.
Contribute to organisational efficiency by supporting functional areas, working across teams, and resolving issues as required.
Utilise multiple IT packages and systems to perform tasks such as writing emails, creating proposals, executing financial processes, and analysing data.
Produce accurate records and documents, including emails, letters, files, payments, reports, and proposals.
Make recommendations for improvements and present solutions to management.
Maintain records and files, handling confidential information in compliance with organisational procedures.
Exercise proactivity and good judgement in decision-making, seeking advice from more experienced team members when appropriate.
Build and maintain positive relationships within the team and across the organisation.
Communicate effectively through various channels, including face-to-face, telephone, writing, and digital platforms.
Complete tasks to a high standard, continuously improving work and sharing administrative best practices.
Manage priorities and time effectively to meet deadlines, taking responsibility for initiating and completing tasks.
Organise meetings and events, take minutes, and create action logs as appropriate.
Manage resources, such as equipment or facilities.
Apply project management principles and tools to scope, plan, monitor, and report on projects.
Apply problem-solving skills to overcome workplace challenges.
Demonstrate strong interpersonal skills, including the ability to influence and challenge appropriately.
Represent the organisation or department when answering questions from internal and external parties.

Where you’ll work

B3 BULWALK

DAEDALUS PARK

DAEDALUS DRIVE

LEE ON THE SOLENT

PO13 9FX

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

HAVANT AND SOUTH DOWNS COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administration. Training delivery to be confirmed.

Requirements

Essential qualifications

GCSE in:

English (grade C or above)
Maths (grade C or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Administrative skills
Team working
Initiative

Other requirements

An apprentice would gain exposure to a wide range of skills and experiences, from leadership development and coaching to effective communication and human factors training. This role promotes skills that change behaviour and would provide an apprentice with a rich, hands-on learning environment.

About this company

Mission Performance is a purpose-driven company that specialises in enhancing organisational and individual capabilities across four interconnected pillars: Leadership, Coaching, Communication, and Human Factors. As a certified B Corporation, they use their business as a force for good globally, focusing on improving standards of leadership, teamwork, safety, and communication. With over two decades of experience, Mission Performance delivers high-quality, practical training and coaching programmes that spark and support long-term behaviour change. Their approach is unique in several ways. They create stretching, experience-rich programmes that enable people to transform how they think and operate. Their global reach allows them to deliver anywhere in the world, on any platform, in any format, to any audience, no matter how cynical. The Mission Performance team includes EMCC (G) practitioner coaches, professional actors, and theatre directors, bringing a wide range of perspectives to their work. They utilise a hybrid methodology, combining remote learning pathways, virtual live sessions, and face-to-face experiences to create powerful learning journeys. Mission Performance's goal is to initiate and support long-term behavioural change that aligns with their clients' strategic objectives. They strive to contribute to creating safer, more efficient, and higher-performing environments. Through their comprehensive and tailored approach, Mission Performance helps organisations and individuals unlock their full potential, fostering growth and positive change in the business world.

http://www.missionperformance.com (opens in new tab)

After this apprenticeship

The administration role maybe a gateway to further career opportunities such as management or senior support roles.

Ask a question

The contact for this apprenticeship is:

MISSION PERFORMANCE LTD

Jade Burnett

burnettj@missionperformance.com

01329841652

The reference code for this apprenticeship is VAC1000273021.

Apply now

Closes in 25 days (Friday 11 October at 11:59pm)

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