Quality Practitioner - Level 4 Apprenticeship in Birmingham – Find an apprenticeship

Summary

Do you have an eye for detail? Do you enjoy interacting with a diverse range of stakeholders? Are you good at solving problems and implementing solutions? Metro Shipping are looking for an apprentice seeking a career working within a Compliance department. This is a fast-faced industry where work is ever changing and is always challenging.

Annual wage

£19,000 a year

Minimum wage rates (opens in new tab)

Pay review every 6 months. Company benefits.

Training course

Quality practitioner (level 4)

Hours

Working Monday to Friday, 8:30am to 5.00pm.

37 hours 30 minutes a week

Possible start date

Thursday 2 January

Duration

1 year 8 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

As a Quality Practitioner, your role is to ensure that Metro consistently funtions well. You will do this by:

Support Senior Quality Practitioner and Leaders to formulate Quality Strategy
Contribute to the management of customer satisfaction and supplier performance
Deploy Quality Policies and Governance
Guide and support others to improve quality competency and performance
Plan and Conduct Audits and other assurance activities
Develop Quality Control Plans for products/services
Provide guidance on use of methods/tools to improve quality performance
Solving Quality problems, such as non-conformances, and overcoming challenges to the implementation of solutions
Effective application of quality risk management and mitigation to drive new products/services development
Accurate and timely reporting to department manager
Take ownership of own training and development so as to continuously improve and develop

Where you’ll work

2700 The Crescent

Birmingham Business Park

Birmingham

B37 7YE

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

CSR SCIENTIFIC TRAINING LIMITED

Your training course

Quality practitioner (level 4)

Equal to higher national certificate (HNC)

Course contents

Identify, interpret and apply relevant legal, governmental or industry regulations affecting the organisation.
Communicate using appropriate methods (verbal, written, visual) to influence internal and external stakeholders, using appropriate questioning techniques such as open questions, leading questions.
Identify, collect and analyse relevant quality data using appropriate tools and techniques such as Pareto analysis, statistical methods and trending analysis.
Apply methods and tools to improve the quality performance of processes, products and services such as production control plans, standardised work, use of failure modes and effects.
Identify, analyse and prioritise quality specific risks and opportunities. Support the development, implementation and effectiveness of resulting actions.
Plan and conduct system, product or process audits.
Assess the effectiveness of the measurement systems using tool such as Measurement Systems Analysis.
Identify requirements from technical documents, commercial input or stakeholder statements and converting to definitions that can drive the organisations processes
Identify gaps in process performance and develop improvement plans to close gaps.
Apply structured problem solving including identification, definition, measurement, analysis, improvement and control methods and tools.
Communicate organisational quality strategy to all levels of the organisation.
Identify who the internal and external stakeholders are and their current and optimal positions (such as hostile, help it work, opposed, uncooperative, indifferent, hesitant, enthusiastic support) required to support quality related activities.
Identify, interpret and apply relevant legal, governmental or industry regulations affecting the organisation.
Communicate using appropriate methods (verbal, written, visual) to influence internal and external stakeholders, using appropriate questioning techniques such as open questions, leading questions.
Identify, collect and analyse relevant quality data using appropriate tools and techniques such as Pareto analysis, statistical methods and trending analysis.
Apply methods and tools to improve the quality performance of processes, products and services such as production control plans, standardised work, use of failure modes and effects.
Identify, analyse and prioritise quality specific risks and opportunities. Support the development, implementation and effectiveness of resulting actions.
Plan and conduct system, product or process audits.
Assess the effectiveness of the measurement systems using tool such as Measurement Systems Analysis.
Identify requirements from technical documents, commercial input or stakeholder statements and converting to definitions that can drive the organisations processes
Identify gaps in process performance and develop improvement plans to close gaps.
Apply structured problem solving including identification, definition, measurement, analysis, improvement and control methods and tools.
Communicate organisational quality strategy to all levels of the organisation.
Identify who the internal and external stakeholders are and their current and optimal positions (such as hostile, help it work, opposed, uncooperative, indifferent, hesitant, enthusiastic support) required to support quality related activities.

Your training plan

Quality Practitioner, Level 4 (A level) apprenticeship standard:

Training delivered by training provider CSR Scientific Training with regular sessions with course coach and assignments
Full training in Metro Shipping systems and processes
Internal support from Training Manager and Departmental Manager

Requirements

Essential qualifications

GCSE or equivalent in:

English (grade 5 & above)
Maths (grade 5 & above)

Desirable qualifications

A Level in:

any subject (grade C or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience

About this company

Founded 40 years ago, Metro is the UK’s leading privately owned logistics provider to leading British and international brands, importing and exporting the raw materials and finished products that feed, clothe, transport and protect consumers around the world. F O R W A R D I N G S U P P L Y C H A I N O U T S O U R C I N G T E C H N O L O G Y Powered by industry-leading Metro technology we deliver import/export air, ocean and road freight forwarding, supply chain management, logistics and specialised services in retail, manufacturing and chemicals. Our innovative, flexible supply chain solutions integrate seamlessly with our customers’ ERP systems and nominated participants to provide total visibility and absolute control from source to end-user. Experience matters at Metro. Our team has years of hands-on knowledge in international transport and logistics. Invaluable knowledge and expertise that adds value to our customers’ supply chains with intelligent and flexible solutions that always deliver.

https://metro.global/careers/ (opens in new tab)

After this apprenticeship

Move into a quality control or quality assurance role within the business

Ask a question

The contact for this apprenticeship is:

METRO SHIPPING LIMITED

Lewis Cozens

Lewis.cozens@metroshipping.co.uk

01217172411

The reference code for this apprenticeship is VAC1000265574.

Apply now

Closes in 5 days (Tuesday 31 December)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

Company’s application instructions

Please send a copy of your CV to cv@metroshipping.co.uk

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Quality Practitioner - Level 4 Apprenticeship in Birmingham

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