L3 Business Administration Apprentice – Contracts Support

DVSA

Newcastle upon Tyne, NE4 7AR

Closes in 2 days (Sunday 3 November)

Posted on 18 October 2024

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Contents

Summary

We have a vacancy for a L3 Business Administration apprentice to join our Theory Test contract management team. You will be helping us to ensure contractors meet their obligations and helping us collate and analyse information. You will be fully supported with your learning with potential to progress within the team or the wider organisation.

Annual wage
£28,119 a year

Minimum wage rates (opens in new tab)

Being part of our Civil Service means you will have access to a wide range of benefits. We offer generous annual leave, a great pension, flexible working, inclusive working environments and much more to support a healthy work/life balance.

Training course
Business administrator (level 3)
Hours
We offer hybrid working with an average of 3 days a week in the office. We also offer flexible working hours over a 37-hour week between the hours of 7.00am and 6.00pm Monday - Friday. These will be agreed with your line manager

37 hours a week

Possible start date

Monday 13 January

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

  • Dealing with enquiries
  • Supporting the administration of contracts
  • Producing financial reports
  • Supporting the analysis of data

Where you’ll work

Tyneside House

Skinnerburn Road

Newcastle Business Park

Newcastle upon Tyne

NE4 7AR

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

CT SKILLS LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

    • Your training plan

    At the end of this apprenticeship, you will have a level 3 qualification as a Business Administrator. Your training will be delivered by CT Skills virtually with a dedicated coach to help you learn and develop. You will be fully supported in the workplace with time for your apprenticeship work.

    Requirements

    Desirable qualifications

    GCSE or equivalent in:

    • English (grade 4)
    • Maths (grade 4)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • IT skills
    • Attention to detail
    • Organisation skills
    • Team working

    About this company

    We are the Driver and Vehicle Standards Agency, and we are 1 of the 5 executive agencies that make up the Department for Transport. We employ about 4,800 people across Great Britain to help us achieve our mission of keeping Britain moving, safely and sustainably. Our work affects millions of people and thousands of businesses. Most importantly, our work saves lives. We make sure colleagues have the skills to meet the needs of Britain’s road users.

    https://careers.dft.gov.uk/our-dft-family/driver-vehicle-standards-agency/ (opens in new tab)

    Company benefits

    Discounts for major retailers Cycle to work scheme Discounted gym membership

    Disability Confident

    Disability Confident

    A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

    You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

    After this apprenticeship

    DVSA and the Civil Service offer a wide range of development and career progression opportunities. Once employed as a Civil Servant you will have access to internal vacancies across all departments.

    Ask a question

    The contact for this apprenticeship is:

    DVSA

    Christopher Marshall

    christopher.marshall@dvsa.gov.uk

    The reference code for this apprenticeship is VAC1000264981.

    Apply now

    Closes in 2 days (Sunday 3 November)

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

    After signing in, you’ll apply for this apprenticeship on the company's website.

    Company’s application instructions

    As part of the application process you will be asked to provide a Personal Statement. Further details around what this will entail are listed on the application form. Your personal statement will be limited to a maximum of 500 words. If you pass the sift we will invite you to an interview held online.