Apprentice Healthcare Assistant

Summary

The Market cross surgery is a a primary care service for the people of Mildenhall and surrounding villages. They have a population of around 12,000 patients and dispense to approximately 4500. They are currently looking for an apprentice Healthcare Assistant to join and learn within their team.

Annual wage: £12,480 a year
Minimum wage rates (opens in new tab)
Training course: Healthcare support worker (level 2)
Hours: Monday to Friday, ranging from 08.00 - 18.30.
37 hours a week
Possible start date: Monday 23 September
Duration: 1 Year
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Main Outline:

The Market Cross surgery are seeking a full- time apprentice Health Care Assistant.
The role is varied and includes face to face appointments & telephone consultations.
The candidate must be flexible to learn all skills required for a general practice setting.
You will be fully supported by the practice and clinical team and undertake tasks and duties delegated by the nursing team lead or a suitably qualified professional.

Where you’ll work

7 MARKET PLACE

MILDENHALL

BURY ST EDMUNDS

IP28 7EG

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

WEST SUFFOLK COLLEGE

Your training course

Healthcare support worker (level 2)

Equal to GCSE

Course contents

Work in line with legislation, policies, standards, local ways of working and codes of conduct that apply to own role

Work within the scope of practice, the limits of own knowledge and skills, escalating and reporting to others when needed

Work as part of a multi-disciplinary team to provide safe non-discriminatory person-centred care and support in line with individual’s established consent

Implement a duty of care, recognising and responding to safeguarding and protection concerns and acting in the best interest of individuals to ensure they do not come to harm

Recognise and respond to the signs and symptoms that an individual is in pain, distress or discomfort to maximise comfort and wellbeing

Recognise and respond to changes in individuals’ health and wellbeing

Perform basic life support

Undertake physiological measurements, selecting and using the correct tools or equipment

Assist the registered practitioner in encouraging individuals to take or use their prescribed medication

Promote access to fluids and nutrition in line with an individual’s care plan

Support individuals with activities of daily living to maximise independence in line with their desired outcomes and plan of care

Contribute to the storage of supplies and equipment

Contribute to the cleaning, disinfecting and disposal of materials and equipment

Support others with appointments, enquiries and referrals

Communicate with individuals using techniques designed to facilitate understanding

Recognise and respond to limitations in an individual’s mental capacity

Act on opportunities to support others to maximise their health, well-being and positive lifestyle choices

Record and store information related to individuals securely and in line with local and national policies, including the safe use of technology

Report and share information related to individuals securely and in line with local and national policies, maintaining confidentiality

Maintain a safe and healthy working environment, using a range of techniques for infection prevention and control, including hand hygiene and the use of Personal Protective Equipment (PPE)

Move and handle equipment or other items safely and assist individuals

Take action in response to identified concerns, risks, incidents or errors and near misses arising in the workplace

Participate in appraisal and supervision to support ongoing personal development

Participate in training and development activities including the Care Certificate Standards

Reflect on own practice

Contribute to improvement activities in the workplace, for example collecting and logging data for audit

Use evidence to make suggestions for improving practice

Your training plan

The learner will be studying the Healthcare Support Worker Level 2 Apprenticeship Standard qualification.
Functional skills will be studied if equivalent qualifications are not held.

Requirements

Desirable qualifications

GCSE or equivalent in:

Maths and English (grade 4-9)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Team working
Initiative
Patience

Other requirements

Patient facing with long periods of computer & telephone based work.

About this company

The Market cross surgery is a a primary care service for the people of Mildenhall and surrounding villages. We have a population of around 12,000 patients and dispense to approximately 4500. Our team consists of Partners, Doctors, Nurses,Administrators, Receptionists and additional team members from Forest Heath PCN.

After this apprenticeship

Potential progression to Higher banding of HCA.

Ask a question

The contact for this apprenticeship is: