Apprentice Financial Services Administrator

Atwal Wealth Management

Solihull, B91 3HN

Closes in 20 days (Thursday 21 November at 11:59pm)

Posted on 16 October 2024


Summary

Are you looking to start or progress a career within Financial Services? Are you good with facts, numbers and enjoy analysing data? Then this could be the role for you. Starting as a Financial Services Administrator with progression available to become a Paraplanner.

Annual wage
£11,648 a year

Minimum wage rates (opens in new tab)

Training course
Financial services administrator (level 3)
Hours
Monday to Friday, 9.00 to 5.00pm

35 hours a week

Possible start date

Monday 2 December

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

The successful applicant will work within an office environment. You will be involved in a wide variety of administration and customer service tasks. You will deal with queries, both in person and by telephone, and provide information and advice about the service.

Tasks may involve:

  • Making and receiving telephone calls, ensuring messages are forwarded on to relevant staff
  • Typing of letters
  • Photocopying
  • Scanning
  • Filing and maintaining internal documents
  • Emailing information and messages to staff
  • IT duties using Microsoft package including Outlook, Excel and Word
  • Data input
  • Excel spreadsheet use
  • Submission of applications
  • Procession of documentation in relation to applications
  • Chasing of documentation
  • Proactive customer contact and communication.
  • Dealing with customer queries in relation to their monies and their investments assisting with withdrawals
  • Report writing
  • Research in preparation for client recommendations

Where you’ll work

968 Warwick Road

Solihull

B91 3HN

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

SKILLS EDGE TRAINING LTD

Your training course

Financial services administrator (level 3)

Equal to A level

Course contents
  • Quality service delivery: Consistently develops and delivers excellent service to customers, colleagues & advisers, supporting the products / services provided and adhering to ‘Treating Customers Fairly’ principles at all times
  • Customer communication & relationships: Develops effective relationships with customers & key contacts, handling & resolving issues through effective verbal/written/IT skills.
  • Team working & collaboration: Understands role within team & impact on others. Consistently endeavours to support colleagues & collaborate to achieve results
  • Planning & prioritising: Consistently adheres to systems & processes using proficient IT skills, including risk, regulatory and governance requirements
  • Your training plan

    As well as on the job training, you will complete a Financial Services Administrator Level 3 apprenticeship standard. This will include working towards CF1 or R01 via the CII.

    This will include:

    • Financial Services Administrator Level 3 Apprenticeship Standard
    • CII CF1 or R01 - Financial Services Regulations & Ethics
    • Develop the knowledge, skills and behaviours of successful Financial Services Administrators
    • Free CII membership for non-members through the CII Aspire Apprenticeship Programme
    • Includes the CII CF1 or R01 digital study book and exam entry
    • Fortnightly workshops for CII exams from our CII approved trainer
    • All workshops recorded and available on-demand
    • Interactive chat, forums and class notebooks for real time support and assistance from experienced financial services professionals
    • Exam tips, tricks, and strategies
    • Additional resources through RM Advance
    • Regular tutorials and assessments from an experienced financial services professional
    • Functional skills if needed 

    Requirements

    Essential qualifications

    GCSE or equivalent in:

    • English (grade C/4)
    • Maths (grade C/4)

    Desirable qualifications

    A Level or equivalent in:

    • 2 or more (grade Pass)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • IT skills
    • Attention to detail
    • Organisation skills
    • Customer care skills
    • Problem solving skills
    • Administrative skills
    • Analytical skills
    • Team working
    • Initiative

    Other requirements

    This is a fast paced office, you need to be prepared to work hard and support the team when possible.

    About this company

    A well respect wealth management firm advising on a range of products. Growing and protecting clients wealth in the safest possible way using goal based financial planning. We are a small young company growing fast and offering tremendous opportunities to those seeking a great long term career in financial services.

    http://atwalwealth.co.uk (opens in new tab)

    After this apprenticeship

    • We believe that by working in our organisation you will be given the opportunity to develop the knowledge, skills and experience that will allow you to be successfully employed in the future in the financial services sector

    Ask a question

    The contact for this apprenticeship is:

    SKILLS EDGE TRAINING LTD

    The reference code for this apprenticeship is VAC1000258670.

    Apply now

    Closes in 20 days (Thursday 21 November at 11:59pm)

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.