Payroll Apprentice

Summary

Acuity Care Group are looking for a Payroll Apprentice to join them on a permanent basis at their Nottingham head office. The role is hybrid working 3 days in the office. You will help the payroll team processing 6 different in-house payrolls including weekly and monthly paid staff, salaried and variable hour contracts.

Wage

£18,000 a year

Check minimum wage rates (opens in new tab)

Training course

Payroll administrator (level 3)

Hours

Monday to Friday 9am to 5pm

37 hours 30 minutes a week

Start date

Monday 26 May 2025

Duration

1 year 4 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

Process new employees, leavers, transfers and promotions.
Communicate effectively to a range of stakeholders including employees, line managers and HR
Address employee queries via email and telephone and provide accurate payroll information, correcting issues within payroll deadlines
Using payroll software and MS Excel to compile, check and process employees pay
Submitting RTI to HMRC
Producing payments to HMRC
Ensure compliance with HMRC regulations and guidelines.
Manage and process Pension for all 6 payrolls across two pension providers
Produce accurate reports for stakeholders in and out of the business
Maintain employee records, ensuring data integrity and confidentiality
Analyse payroll data to identify discrepancies and trends
Processing statutory payments to HMRC

Where you’ll work

First Floor Suite
Shire Hall
High Pavement
Nottingham,
NG1 1HN

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

EMA TRAINING LIMITED

Your training course

Payroll administrator (level 3)

Equal to A level

Course contents

gather, analyse and process payroll data and information
resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses
deal with complaints, following processes and escalating complex situations
meet client or customer needs in line with service level agreements
provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking
adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands
select appropriate media for communication etc recognising the advantages and risks related to each method
escalate concerns relating to deadlines in a timely manner, suggesting solutions
use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality
Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services
develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role
use computerised payroll software and spreadsheet packages such as MS Excel
use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)
gather, analyse and process payroll data and information
resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses
deal with complaints, following processes and escalating complex situations
meet client or customer needs in line with service level agreements
provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking
adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands
select appropriate media for communication etc recognising the advantages and risks related to each method
escalate concerns relating to deadlines in a timely manner, suggesting solutions
use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality
Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services
develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role
use computerised payroll software and spreadsheet packages such as MS Excel
use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)

Your training plan

The Payroll Administrator standard is delivered in two elements; the CIPP (Chartered Institute of Payroll Professionals) knowledge units and work based projects designed by the provider, to meet employer needs.

The knowledge units outlined below are delivered via the CIPP online learning platform:

National Insurance
PAYE
Statutory Sick Pay (SSP)
Statutory Parental Leave
Statutory Deductions

You will complete a knowledge check at the end of each unit, which will test your skills. The projects issued by the provider are as follows:

Business and Customer Awareness
Payroll (Core)
Payroll (Pensions for payroll)
Payroll (Technical)
Regulation and Compliance
Systems and Processes

The last three months of the qualification will entail completing the following as part of the End Point Assessment:

Multiple-Choice
Role Simulation
Professional Discussion

Requirements

Essential qualifications

GCSE in:

5 GCSE's including Maths and English (grade 5)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Number skills
Analytical skills
Logical
Initiative

About this company

With over 30 years’ experience across the Group, Acuity Care Group has continued to grow steadily, by providing both high quality and high acuity services throughout the UK. The majority of our services are commissioned by Integrated Care Boards (ICB’s – formerly known as Clinical Commissioning Groups) and Case Management Organisations. Our success has been built on our commitment to delivering outstanding, honest, and affordable services to individuals and to their funders. Our senior management team has been instrumental in the Group’s success. With one of the most entrepreneurial and dedicated management teams in the healthcare sector, we continue to set the bar in providing the finest acuity care around the UK

https://www.acuitycaregroup.com/ (opens in new tab)

After this apprenticeship

Opportunity to stay with the company as a full time hire upon successful completion of the apprenticeship programme

Ask a question

The contact for this apprenticeship is:

EMA TRAINING LIMITED

Jess Mitchell

jess.mitchell@ematraining.co.uk

The reference code for this apprenticeship is VAC1000317192.

Apply now

Closes in 23 days (Monday 19 May 2025 at 11:59pm)

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