HR Administrator Apprenticeship
LEWISHAM NEXUS SERVICES
LONDON (SE13 7SB)
Closes in 28 days (Saturday 24 May 2025 at 11:59pm)
Posted on 25 April 2025
Contents
Summary
This is an exciting opportunity for a motivated individual to begin their career in HR within a learning disability charity. As an HR Administrator Apprentice, you will gain hands-on experience in recruitment, onboarding, compliance, and HR administration while working towards a recognised qualification.
- Wage
-
£14,526.20 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- HR support (level 3)
- Hours
-
Monday to Friday
9am- 5pm
37 hours a week
- Start date
-
Sunday 25 May 2025
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you’ll do at work
Recruitment & Onboarding
- Assist with the end-to-end recruitment process, including job postings, application tracking, and interview coordination
- Support pre-employment checks, reference requests, and right-to-work documentation
- Help prepare offer letters, employment contracts, and onboarding materials
- Coordinate induction schedules for new starters, ensuring a welcoming experience
Offboarding & Compliance
- Support the offboarding process, including processing resignations and exit interviews
- Help maintain accurate personnel records, ensuring compliance with UK employment law and GDPR
- Assist with audit preparation, ensuring all HR documentation is up-to-date
- Work on compliance initiatives, including policy updates and procedural documentation
HR Administration & Data Management
- Maintain and update HR databases with employee records and information
- Assist with payroll processing by ensuring employee details are correctly recorded
- Generate reports on HR metrics, including recruitment success rates and compliance records
- Respond to basic employee queries and provide administrative support to the HR team
Ad-hoc HR Support
- Support employee engagement activities, including wellbeing initiatives and staff communications
- Assist with learning and development coordination, such as booking training sessions
- Provide general administrative assistance to the HR department as needed
Where you’ll work
UNIT 3
CALIFORNIA BUILDINGS
DEALSGATEWAY
LONDON
SE13 7SB
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
THELIGHTBULB LTD
Your training course
HR support (level 3)
Equal to A level
Course contents
- Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
- Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
- Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
- Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
- Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
- Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
- Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.
Your training plan
- You will achieve your Level 3 HR Support Apprenticeship Standard
- There are 8 workshops that you will need to attend via Teams
- You will have a mentor for one-to-one teaching and learning
- In-house training will be given to support specifics of the role
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Mathematics (grade 4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Logical
- Team working
- Non judgemental
- Patience
About this company
Aurora Nexus is a South London-based charity providing Supported Living, Outreach, and Day Services for individuals with Autism and Learning Disabilities. Every day, we support approximately 140 people to build skills for greater independence. With 240 staff across three London boroughs, we help people develop essential life skills, access employment, training, and education opportunities, and live their best lives through a person-centred approach.
After this apprenticeship
- There will be opportunities for ongoing career progression and development upon completion of the apprenticeship
Ask a question
The contact for this apprenticeship is:
THELIGHTBULB LTD
Madeleine Hamilton
madeleine.hamilton@getsetuk.co.uk
The reference code for this apprenticeship is VAC1000317060.
Apply now
Closes in 28 days (Saturday 24 May 2025 at 11:59pm)
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