Operations Administrator Apprentice

Summary

As an Operations Administrator Apprentice, you will support Principal People's day-to-day operations through a combination of administrative and marketing responsibilities. The apprentice will assist with essential administrative functions, contribute to internal efficiency, and support marketing activities to promote the Principal People brand.

Wage

£15,000 a year

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Training course

Business administrator (level 3)

Hours

Monday to Thursday, 08:30 - 17:00 Friday, 08:30 - 16:30

37 hours a week

Start date

Monday 2 June 2025

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

This dual-focused role is designed to provide exposure to both the operational and promotional aspects of the business. The apprentice will assist with essential administrative functions, contribute to internal efficiency, and support marketing activities to promote the Principal People brand.

Key Responsibilities:

Business and Operations Administration:

Maintain and update internal databases with accurate and up-to-date information
Report and escalate IT or system-related issues to relevant support services
Answer and transfer incoming phone calls professionally and efficiently
Format candidate CVs to ensure clarity, consistency, and branding
Post job advertisements on external job boards and internal platforms
Collect, organise, and cleanse data to ensure high data quality across systems
Book accommodation and travel for staff when required
Order office supplies, liaise with suppliers, and manage inventory logs
Provide general administrative support

Marketing Administration:

Assist with updates to the company website, including adding new job postings and blog content
Support the creation of marketing materials using basic graphic design tools (training and support provided)
Assist in planning and promoting CSR activities and charity initiatives
Work closely with the Operations team to ensure marketing aligns with wider business objectives

Where you’ll work

ABBEY HOUSE
FARNBOROUGH ROAD
FARNBOROUGH
GU14 7NA

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

INSPIRO LEARNING LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Complete a Level 3 Business Administrator Apprenticeship Standard
Have regular one to one sessions with a dedicated trainer either remotely or through visits to your workplace
Learn and train for a specific job
Get paid and receive holiday leave
Get hands-on experience in a real job
Study for at least 20% of your working hours
Complete assessments during and at the end of your apprenticeship

Requirements

Essential qualifications

GCSE in:

English (grade 4-9)

Desirable qualifications

GCSE in:

Maths (grade 4-9)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Presentation skills
Administrative skills
Team working
Creative
Work independently
Basic IT skills Microsoft
Strong desire to learn

About this company

Established in 1986, we are the first dedicated Health, Safety, Environment, Quality, CSR and Sustainability Recruitment Organisation in the UK. Our community consists of enablers not blockers; solutions focused professionals who understand both commercial and operational challenges. For our clients, we provide a vital service and have become the partner of choice for a wide range of blue chip, privately-owned and public sector organisations across the UK, Europe and further afield. Our dedicated team of Recruitment Consultants offer an in depth and personalised service matching the best candidates and their skills, experience and behaviours to likeminded consultancies and organisations. Our commitment is to deliver an unbeatable service to candidates and retain their loyalty for years and truly develop their careers, not just to place them in a job. We are approachable, honest and hardworking. For both our candidates and clients, we will work tirelessly to find the right match for both.

After this apprenticeship

Permanent Employment for the duration of apprenticeship is for 15 months, may lead into a permanent position for the right candidate

Ask a question

The contact for this apprenticeship is:

INSPIRO LEARNING LIMITED

Lyndsay Wainwright

lyndsay.wainwright@inspirolearning.co.uk

01162046943

The reference code for this apprenticeship is VAC1000316734.

Apply now

Closes in 15 days (Sunday 11 May 2025)

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After signing in, you’ll apply for this apprenticeship on the company's website.

Company’s application instructions

To continue please click apply to fill in a brief application form. Once applied your details will go through an initial screening process to ascertain suitability. If suitable you will be called by an Apprenticeship Recruitment Advisor to discuss the vacancy further and to check your eligibility for an apprenticeship. If you are eligible/suitable your details will then be passed on to the hiring manager.

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