Event Assistant Apprentice

Summary

The Events Team is responsible for the development, production and delivery of College conferences, training courses and events. The team is part of the Professional Standards Department and is based in London. The purpose of this role is to provide administrative and organisational support for events and exhibition.

Wage

£25,207 a year

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Training course

Event assistant (level 3)

Hours

Monday - Friday, 9.00am - 4.30pm

35 hours a week

Start date

Monday 16 June 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

Provide administrative support for events run by the Events team under the direction of the Exhibition and Event Development Manager
Provide administration for the exhibitors at the International Congress
Send event communications, reminders and confirmations
Monitor email inboxes, responding to queries and updating records
Process delegate and speaker registrations, payments and refunds using College database
Produce and deliver promotional emails and other marketing materials
Use college social media accounts to promote and publicise events
Prepare event materials including badges, delegate packs, course materials and lists, as instructed by the Exhibition and Event Development Manager
Attend in-person events to provide onsite support to delegates, speakers, organisers and committee members
Prepare reports from databases
Provide administrative support to committees and clinical organisers in relation to the event
Create and update event webpages
Technically produce online events, controlling camera and microphones and the running of the online event
Assist in conducting technical tests with speakers prior to events to check connection and run through how events will work on the day
Provide technical assistance to all attendees to enable them to access online and hybrid events
Assist with the production and delivery of promotional emails, social media and other marketing materials, including the Events e-Newsletter
Maintain office procedures on a day-to-day basis, for example, stationery, post and filing and re-order office consumables where necessary
Undertake other administrative tasks as directed by the Head of Events or the Exhibition and Event Development Manager

Where you’ll work

21 PRESCOT STREET
LONDON
E1 8BB

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

MILLBROOK MANAGEMENT SERVICES LIMITED

Your training course

Event assistant (level 3)

Equal to A level

Course contents

Operational: Gather facts and collate information in response to a brief or request, like searching for the right location and venue for an event.
Operational: Respond to requests from the different functional teams and carry out a variety of daily and weekly tasks to assist in the planning and preparation of an event.
Operational: Provide assistance onsite at an event by registering delegates or by helping to assist the onsite team with a variety of tasks.
Operational: Manage your time effectively by understanding how to prioritise tasks according to their importance and urgency for the stakeholders of an event.
Operational: Use software packages to create word processing and spreadsheet documents.
Operational: Contribute to reports, event project plans and written presentations for clients
Operational: Use a range of event technology platforms and in-house bespoke software systems and databases.
Operational: Show careful attention to regulations and internal policies.
Professional: Listen, interpret, understand, vocalise and respond to clients’ needs.
Professional: Speak and write clearly in order to prepare written communications or provide instructions that are needed for a client, supplier or team member.
Professional: Build rapport and trust with the stakeholders of an event so that stakeholders can collaborate well throughout the planning and organisation processes.
Professional: Question effectively to ensure understanding of what is required from clients or colleagues.
Professional: Have the skills to maintain relationships with colleagues, suppliers or clients once they are built, and be able to repair them when they are damaged.
Professional: Work effectively within a group environment to prepare for, deliver and/or follow up after an event takes place.
Commercial: Assist in the preparation, management and reconciliation of event budgets by collecting information, checking data and making calculations.
Commercial: Show how commercial awareness has been applied through task and time management, specifically using efficient and effective measures to conclude a project in the most proficient way.

Your training plan

Event Assistant Level 3 Apprenticeship Standard

Requirements

Essential qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Customer care skills
Problem solving skills
Team working
Initiative
Work under pressure
Flexible working style

Other requirements

DBS check will be carried out as part of onboarding process

About this company

We are the professional medical body responsible for supporting psychiatrists throughout their careers from training through to retirement, and in setting and raising standards of psychiatry in the United Kingdom. We work to secure the best outcomes for people with mental illness, learning difficulties and developmental disorders by promoting excellent mental health services, training outstanding psychiatrists, promoting quality and research, setting standards and being the voice of psychiatry. The College values a diverse workforce and welcomes applications from all sections of the community, reflecting the population it serves. We are committed to building and maintaining an inclusive and supportive culture, a place where we can all be ourselves and succeed on merit. We aim to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity. We will provide appropriate reasonable adjustments for candidates who may have a disability. We only recruit the best and in return for your commitment the College offers an attractive salary and benefits. We operate a hybrid working model of on-site and working from home/remote, which helps to ensure a flexible work life balance. STAFF BENEFITS We offer a range of excellent staff benefits including: • up to 25 days of annual leave, depending on length of service (exclusive of public and bank holidays) • up to six College closures days (during May, August and December) • generous flexi-time and time off in lieu (TOIL) schemes • enhanced maternity leave (eight weeks at full pay, 18 weeks at half pay, 13 weeks lower rate SMP, 13 weeks unpaid leave) • enhanced paternity leave (two weeks at full pay, rather than at statutory level) • interest-free season ticket loan • subsidised café at our London Head Office • health and wellbeing package (including up to £160 for complementary therapies) • money towards annual eye tests • 24/7 health and stress-related helplines • management support helplines • Group Income Protection Scheme • generous pension and life assurance schemes

http://www.rcpsych.ac.uk (opens in new tab)

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

If the Apprenticeship is successful there are excellent progression and development opportunities

Ask a question

The contact for this apprenticeship is:

MILLBROOK MANAGEMENT SERVICES LIMITED

Recruitment

recruitment@prostartuk.co.uk

01159468182

The reference code for this apprenticeship is VAC1000316293.

Apply now

Closes in 10 days (Tuesday 6 May 2025 at 11:59pm)

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